SatelliteGuys November 19th Live Dish Retailer Chat Recap

**John Kotches** · 11-19-2008 02:22 PM

Tech refresher... Does the 222K have dual OTA tuners?

**Scott Greczkowski** · 11-19-2008 02:25 PM

It uses the same cartridge at the 722k.

**Smith, P.** · 11-19-2008 02:26 PM

Originally Posted by Scott Greczkowski

Whoops maybe thats not all from Leslie... The DPP44 switch that has the UL Listen Symbol on it can no be used as a grounding block.

And now that does it for Leslie.

Should be written "Listed".

Plus the slide stated opposite meaning. Scott ?

**HDRoberts** · 11-19-2008 02:32 PM

Originally Posted by Beckhamfam

It would seem customers in Louisville will be needing 129, 119,110 and now 77 to get local HD. That doesn't make sense.

A 1000.2 and one wing dish for 77 should work. Same for Cinci. Harrisburg, where 129 is out is where current customers will need 3 dishes.

**shrefler** · 11-19-2008 03:12 PM

Originally Posted by Scott Greczkowski

Interesting question...

Existing customer from Harrisburg wants to upgrade to HD. He has a Dish 500 now. His HD locals are only on 77 degrees.

He is told that he needs 3 dishes, a Dish 500, a Dish 300 pointed at 61.5 for national HD and another Dish 300 pointed at 77 for his HD locals..

Man how screwed up is that? Don't these guys think about things before they do things?

Are you serious? The only way existing Harrisburg customers (me) could get HD Locals is a third dish?! Ugh....

**cwk3** · 11-19-2008 03:27 PM

Scott, ok, sorry to bug you again, I see this slide showing Little Rock HD locals again and have a couple of questions please. One, does this mean it is going to happen soon and if will it be on 129. I'm a recent upgrade to vip 722 and figure that's the only way I'll see them now if they do come out. Thanks in advance.

**Max Wright** · 11-19-2008 03:48 PM

Originally Posted by GRExpert

I'm guessing that was the ability to dish it up with a different retailer than your original retailer. Not much of a bone for us current subscribers

Doesn't sound like much of an "Existing customer promotional announcement" as the slide stated.

**md_paul** · 11-19-2008 03:56 PM

Originally Posted by Scott Greczkowski

Whoops maybe thats not all from Leslie... The DPP44 switch that has the UL Listen Symbol on it can no be used as a grounding block.

And now that does it for Leslie.

Did you mean "UL Listed Symbol on it can now be used as a grounding block"?

**Bradtothebone** · 11-19-2008 05:29 PM

Finally my question is answered: The new remote will have both IR and IR/UHF Pro versions. Nice!

Brad

**Jim S.** · 11-19-2008 05:57 PM

Originally Posted by Scott Greczkowski

No while an Eastern Arc dish will work, Dish Network will not upgrade any exisiting customer to an all mpeg4 serveice as the customer might have other non mpeg4 equipment in their house which Dish would have to replace if they moved him to an Eastern Arc Dish.

Well, what if he doesn't have any non-MPEG4 equipment?! It sounds to me like Dish needs to dump whoever is responsible for their account management software and get somebody who's willing to program something more flexible. (This is not the only problem. In fact, this is mild. They also need to flush the need for having a dual-tuner receiver plugged in to the phone line since the two tuners cannot possibly be at different addresses, and the nonsense about not being able to produce a work order to upgrade someone to receive HD locals without cancelling their SD locals.)