SatelliteGuys Live Recap - Dish Retailer Chat 2/4/09

[dahenny]

I was going to say Appalachia, but I didn't know how to spell it.

BTW, your complaint is ironic, since your avatar is a southerner who wants to "go home and punch yo mamma in the mouth" .

OUCH!!!

[dijohn76]

Okay. And this week they pulled 1 and added 3 (none of which replace the type of channel that was pulled) for a net gain of 2 again.

See ya
Tony

At this rate we might see 10 channels within 5 years

[M Sparks]

OUCH!!!

That's OK, cause aren't you from NORTH Carolina?

And I live in the rural Southwest, so that means meth-heads. I'll take 'shine runners over meth cookers anyday.

[jmjunkin]

Scott,

So far the response they gave you is not right as we still do not have them as Turbo Hd subs.

[jsaxon2]

I have certainly used the tactic of underpromising things to my clients...makes you look great when you deliver early, or better than expected.

Unfortunately, Charile has a habit of underpromising AND underperforming.

I agree with you and also want to add another note. Before I found this site I had know idea of when anything or even if anything was going to be added. Therefore I was never disappointed and only delighted when something new was added. Since I now check this site regularly, I find myself getting let down because of rumors and uplink reports.

I love this site and am not knocking it in anyway.

I guess what I am trying to say is that we should not put the whole blame on Dish, we just shouldn't count our chickens before they hatch.

[wetz73]

Charlie must have only paid for the rights to say he CAN carry the channels. To change that to DOES carry the channels costs extra.

[db2]

I guess what I am trying to say is that we should not put the whole blame on Dish, we just shouldn't count our chickens before they hatch.

Thanks Poke

[Jim S.]

With all the HD bitching, we've gone six pages and nobody has asked about something that jumped out at me immediately:

Dish will have special offers for existing customers who are impacted by the price change. Turbo HD Silver or Gold customers can get $10 Dish Dollars in Billing statement (must be mailed in to redeem). DishDVR advantage 200 with phone line or broadband connected or solo DVR receiver will receiver a $3/ month credit through the end of the year. Americas Everything Pack customers get nothing.

First, what about Turbo customers who don't get a statement in the mail?

Second, does DDA 200 include DDA 250? I would think it would, since the 250 appears on my statement as an add-on pack rather than a base pack, but then this is Dish we're talking about -- they're impervious to logic.

Third, speaking of being impervious to logic, what happened to dropping the phone-home requirement for a single dual-tuner DVR? I thought it was supposed to happen this month. Did it NOT happen? Is is not GOING to happen? Or are they (and I wouldn't put this past them) offering an incentive to keep it connected anyway, even though there's no rational reason for it?

This is what I would've questioned them about, had I had access to the chat. HD additions? Haven't we learned to not even bother trying to get info out of Dish about that?

By the way, I have a $3 credit on my account, but the last time I looked there was no explanation there for it, it just shows up in the balance. But my 622 is still connected to the Internet, until I need the port in my ethernet switch for something else -- or find out that they never dropped the requirement.

[jdmacor]

First, what about Turbo customers who don't get a statement in the mail?

I was wondering about that myself. To begin with, I signed up for paperless statements so that I could have the penny cinemax deal. So is this saying that I would have to give that up to get this discount?... That doesn't sound right...

[Aqualung812]

Local HD is useless and pointless to most of the population. I mean get a pair of rabbit ears and get them free OTA. I'm not paying 5 bucks for something I can get more of, of better quality and for free.

Ok, I'm sick of the high and mighty "get a pair of rabbit ears" responses. For most of the USA (land wise), rabbit ears DO NOT WORK. To get OTA where I live, it is well over a $200 investment to get an OK signal, and with a tower, it is almost $2000.

Keep in mind that the first adopters of DBS services were the people in the rural areas that couldn't get cable TV. It was much later that Dish and DirecTV started going into the cities where rabbit ears worked.

The people out in the sticks that depend on DBS to get their locals clearly were here first. We're glad to have more people along for the ride, but don't show up later and then tell us what we want.

Sorry for the rant, you probably don't deserve the blunt of my rage over this. Your comment is just one of many that don't understand.

Ok, I feel better...