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Results 1 to 4 of 4
  1. #1
    davemich is offline SatelliteGuys Regular
    Join Date
    Feb 8th, 2006
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    SW Lower Michigan
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    79

    No phone line clarification...

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    ...if a customer has 1 722 only and has no phone line and they were installed in January, will the $5 fee be waived on their second bill which would be for month 3? Thanks.

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  3. #2
    garys is offline SatelliteGuys Guru
    Join Date
    Sep 29th, 2005
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    5,849
    No, the only way to waive the additional tuner fee is to hook up the receiver to either a phone line or a dsl. Additional receiver or leased receiver fee's are the only ones waived for having one receiver.

  4. #3
    davemich is offline SatelliteGuys Regular
    Join Date
    Feb 8th, 2006
    Location
    SW Lower Michigan
    Posts
    79
    Thread Starter
    ...so if the customer had a second dual tuner, then 1 of the 2 tuners would get relief of the $5 no phone connection charge. Is that correct?

  5. #4
    Laddyboy is offline SatelliteGuys Junkie
    Join Date
    Dec 12th, 2006
    Location
    Central IL/SW FL/Big Island
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    2,871
    Quote Originally Posted by davemich View Post
    ...if a customer has 1 722 only and has no phone line and they were installed in January, will the $5 fee be waived on their second bill which would be for month 3? Thanks.
    From the web site:

    DishDVR Advantage Customers : Monthly Receiver Charges

    Your first Duo receiver connection is FREE for two TVs with DishDVRAdvantage TV2 Receiver Connection $5.00 Monthly connection charge for additional Duo receivers will be waived when your Duo receiver is continuously plugged into a phone or internet connection.



    DISH Network - Customer Service - 1.888.825.2557





    If you have internet, why not just plug into that and avoid the hassle.


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