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Thread: No phone line clarification...
- 02-12-2009 06:08 AM #1
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No phone line clarification...
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...if a customer has 1 722 only and has no phone line and they were installed in January, will the $5 fee be waived on their second bill which would be for month 3? Thanks.
- 02-12-2009 06:08 AM # ADS
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- 02-12-2009 07:14 AM #2
SatelliteGuys Guru
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No, the only way to waive the additional tuner fee is to hook up the receiver to either a phone line or a dsl. Additional receiver or leased receiver fee's are the only ones waived for having one receiver.
- 02-12-2009 07:30 AM #3
SatelliteGuys Regular
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...so if the customer had a second dual tuner, then 1 of the 2 tuners would get relief of the $5 no phone connection charge. Is that correct?
- 02-12-2009 07:48 AM #4
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From the web site:
DishDVR Advantage Customers : Monthly Receiver Charges
Your first Duo receiver connection is FREE for two TVs with DishDVRAdvantage TV2 Receiver Connection $5.00 Monthly connection charge for additional Duo receivers will be waived when your Duo receiver is continuously plugged into a phone or internet connection.
DISH Network - Customer Service - 1.888.825.2557
If you have internet, why not just plug into that and avoid the hassle.

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