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Thread: Dish lied to me!
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- 03-12-2009 06:54 PM #1
SatelliteGuys Regular
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Dish lied to me!
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OK so here's the story. I called Dish Network on March 4th to cancel because it was getting to expensive for me. On sunday March 8 I got a call from Dish Network, it was a DN specialist. He was trying to convince me to stay. He offered Dish Latino for free for 3 months. I asked him if there would be a reconnection or any other fees (knowing Dish and all their fees) the guy said no. I decided to accept the offer. He told me I would have to call within 90 days so I don't get charged.
Today I just got a bill of 140 dollars, the bill is for 2 months in advanced. I thought it was going to be for free. :// I called Dish Network right now and they told me that Dish Network never calls their customers. I started to wonder who called. They transfered me to a specialist and I told him everything all over again. He offered me more packages for free for the next 6 months. I didn't want to accept this because I would probably be charged again. I decided to cancel. So a box should arrive from UPS soon.
- 03-12-2009 06:54 PM # ADS
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- 03-12-2009 06:58 PM #2
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Well they are full of crap if they told you Dish doesn't call. When I cancelled they called me the next day trying to get me back.
Tim thiggin2@satelliteguys.us
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- 03-12-2009 07:00 PM #3
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That's what I told them. It took them 4 days for them to call me. :/
- 03-12-2009 08:08 PM #4
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No way Dish doesn't lie! Tell us something we don't already know.
- 03-12-2009 08:18 PM #5
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Originally Posted by thiggin2 
after ten years they didn't hesitate nor did they ever call after i canceled less than a year ago. the feeling is mutual
Dish Member 1999-2008 vip622 & vip211, Directv Member since 2008 HR34-700, HR24-500 am21 & HR20-700 swm lnb, Sirius Member 2003-2012
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- 03-12-2009 08:49 PM #6
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Dish has never lied to any of their subs
- 03-12-2009 08:52 PM #7
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It might depend on what package you had.
- 03-13-2009 04:32 AM #8
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I know they have lied about other things but I just can't believe they lied on this. -_- Oh well! It already happened.
- 03-13-2009 04:44 AM #9
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they do call,, id call back ask for a supervisor and explan if that dont work then ask for there loyalty department... also when i call i ask for a american lol or hang up till i get 1, seams those foriners they have dont understand nothing.. been with them like 6yrs now can tell u lots nightmares, one time i got 4 deffrent answers for 1 question ..
- 03-13-2009 09:33 AM #10
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copy the original post in email to ceo, that's the easiest way to get past the csr police.
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