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Thread: Team Summit Report
- 05-09-2009 08:23 AM #61
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allow me to offer mea culpas to the few of you who took offense to my "over 40" remark.
Now ,the majority of folks who are not used to technology will struggle with a remote that has no buttons.
That is the truth no matter how one tries to spin it.
- 05-09-2009 08:23 AM # ADS
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- 05-09-2009 08:44 AM #62
- 05-09-2009 08:51 AM #63
40 may be a bit young to set the bar on technophobia, but that's probably about when it starts. I'm in my late 40's and pretty tech savvy, my wife is a few years younger than me and is a complete technophobe. My kids often have to show her how to operate stuff or troubleshoot for her if I'm not home. My dad (nearly 70) would give it a shot, my mom not so much. That said I think the point is that the unit is aimed at a group with disposable income and that is normally a more mature crowd, many of whom will no doubt not like the idea of the touch remote. For some it will probably be a deal breaker. I believe the ir feature will allow people to use an aftermarket remote though, which should help a bit.
- 05-09-2009 09:01 AM #64
It does not take a technophobe or an old fogie to hate this touch-pad remote. It's technology applied for the sake of technology, and it's not high tech enough (e.g. voice recognition might help) to make it easier to use than what came before. It's harder to use for everybody.
- 05-09-2009 09:04 AM #65
Man, I don't know where you live (if your statistics are local), but of all the people I know in the 40 to 60 range (and that number should be in the hundreds), I can't recall a single one of them that would have problems using remotes without buttons, computers or smartphones.
Now, programming VCRs, that's another thing....
- 05-09-2009 09:08 AM #66
- 05-09-2009 09:39 AM #67
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I am perfectly willing to give it a shot too, in fact I played Wii games extensively with kids and adults of all ages for a little while, saw the benefit of the tile functions as a real innovation applied to a TV remote. Point and click was Apple's biggest revolution to the personal computers, it is nice to see DISH is applying it to TV STBs.
But DISH must prepare for a transition period when many "old farts" (I mean 40+) will have to gradually get used to such idea, and at the meantime allow them to use a keypad remote if they do not like the touchpad.
My suggestion is redesign the remote, add keypad to it, in addition to the touchpad, let people experience both. Then make the user interface as suitable for the touchpad operations as possible so that people can see the benefit of the touchpad. I am sure the vast majority will gladly be converted to a new technology, as long as they are not forced into it, rather take their own time to be convinced they want that new gig.
Notice the PCs and Macs today, as much as Apple was the genius for inventing the mouse, we still use a keyboard?
- 05-09-2009 09:49 AM #68
As someone who went from a blackberry to a iphone, then back to a blackberry, I personally hate touch screens and think this could be annoying. I prefer a wireless mouse over the touch pad on my laptop any day.
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- 05-09-2009 10:25 AM #69
You and 80% of people of all ages agree. that is why the IPHONE is now slowing down in sales as most the nerds like me have one already.
My girlfriend who programs computer hates the touch pad.
Dish if it were smart will offer two remotes for the 922 one touchpad for the nerds and one with buttons for everyone else{No more SD} SD should be outlawed--Only HD please!!!
- 05-09-2009 10:47 AM #70
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Not to change the subject, but since I am only 37 and have not yet joined the old fogies, one thing that Dish needs to seriously change is the 4 tuner limit on leases. Scott - If you could talk to someone about this, it would be appreciated.
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