SatelliteGuys / Dish Network Meet And Greet Report

**bebop** · 05-10-2009 07:18 PM

Originally Posted by Scott Greczkowski

TURBO HD CUSTOMERS... DISH HEARS YOU AND IS WORKING ON A SOLUTION TO THE NEW HD ISSUE. PLEASE BE PATIENT THEY ARE WORKING ON A FEW THINGS TO MAKE YOU HAPPY.

Methinks and hopes that Absoluted HD customers will somehow fall into this as well. I'd love to get a couple of the 'missing' HD channels that have turned up lately. I'll continue to be patient though, as any remaining Absolute HD sub has been. There's been so much talk about Absolute HD subs wouldn't be getting any more HD, but we have been getting all the same channels as Turbo Gold + Platinum - Encore for quite some time. It would be a slap in the face if things changed and we didn't get the additional channels that the lowest HD only package received in the future. When we signed up we signed up at the going rate for all HD. Too bad that changed.

Thanks for the lines to read between.

**bebop** · 05-10-2009 07:20 PM

Originally Posted by jdmacor

That is amazingly cool. I hope the next Team Summit is in Dallas! I would love to get a chance to grill Charlie in person! Or maybe he would grill me... Either way, that sounds like a very cool experience.

You'll probably want to take that apron with you if there is going to be grilling going on...

**Ronald_Jeremy** · 05-10-2009 08:03 PM

Originally Posted by bebop

Methinks and hopes that Absoluted HD customers will somehow fall into this as well. I'd love to get a couple of the 'missing' HD channels that have turned up lately. I'll continue to be patient though, as any remaining Absolute HD sub has been. There's been so much talk about Absolute HD subs wouldn't be getting any more HD, but we have been getting all the same channels as Turbo Gold + Platinum - Encore for quite some time. It would be a slap in the face if things changed and we didn't get the additional channels that the lowest HD only package received in the future. When we signed up we signed up at the going rate for all HD. Too bad that changed.

Thanks for the lines to read between.

See my post here about Absolute HD email I sent to consumerist.com.

http://www.satelliteguys.us/dish-net...ml#post1816649

Also see jdmacor's post about his email to engadget.com

http://www.satelliteguys.us/dish-net...ml#post1815309

Email the sites yourself with your stories. The ball has started rolling. If you email, it will get snowballing and grow.

**Hagetaka** · 05-10-2009 09:06 PM

Any mention of outsourced CSRs specifically or customer service issues in general?

**bebop** · 05-10-2009 09:11 PM

Originally Posted by Ronald_Jeremy

See my post here about Absolute HD email I sent to consumerist.com.

http://www.satelliteguys.us/dish-net...ml#post1816649

Also see jdmacor's post about his email to engadget.com

http://www.satelliteguys.us/dish-net...ml#post1815309

Email the sites yourself with your stories. The ball has started rolling. If you email, it will get snowballing and grow.

I'm okay right now - and I'm willing to wait a little while and see what Charlie works out for Turbo. If Absolute isn't addressed by Turbo gets change, then I'll probably say something. I still get all the HD channels I wanted from when I signed up, pay the same price and am happy.

I wouldn't be happy if they raised my rates $10/month and I got nothing for it (Turbo Bronze?).

**Jim5506** · 05-10-2009 10:31 PM

Originally Posted by Edgar_in_Indy

Scott,

Any indication whether this new-found love will extend to those early adopters known as HD Absolute subs?

HD Absolute has had more HD channels added since January 1 than Turbo HD.

**yaz96** · 05-10-2009 10:54 PM

Originally Posted by Hagetaka

Any mention of outsourced CSRs specifically or customer service issues in general?

see post #36

**s10zr2** · 05-11-2009 09:12 AM

Scott, The 922 seems like a decent piece of equipment, but it is kind of disappointing that it does not have an HD output for tv2. Was there any mention in your meeting about how nice the multi room viewing is that directv has? That would be a great addition to Dish.

**Islandguy43** · 05-11-2009 10:21 AM

So Scott, off the record sorta speaking, what is the status of the 24/7 RSN's and MSG channels coming in HD before the startup of the 2010 hockey season?

**Scott Greczkowski** · 05-11-2009 10:23 AM

Originally Posted by bebop

Methinks and hopes that Absoluted HD customers will somehow fall into this as well. I'd love to get a couple of the 'missing' HD channels that have turned up lately. I'll continue to be patient though, as any remaining Absolute HD sub has been. There's been so much talk about Absolute HD subs wouldn't be getting any more HD, but we have been getting all the same channels as Turbo Gold + Platinum - Encore for quite some time. It would be a slap in the face if things changed and we didn't get the additional channels that the lowest HD only package received in the future. When we signed up we signed up at the going rate for all HD. Too bad that changed.

Thanks for the lines to read between.

No HD Absolute customers will need to move to one of the Turbo HD packages, in fact it would not surprise me to see Absulute phased out at the end of the year. (Or morphed into something new)