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  1. #421
    AlanF is offline SatelliteGuys Newbie
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    What live chat link are you guys having so much luck with? I talked to someone after clicking &quot;Current Customer Programming Change&quot; and was told that for TurboHD customers &quot;the channels will be added automatically&quot; and since I wasn't seeing them already I have to call and talk to the executive team... whatever that is.


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  3. #422
    scott78945 is offline SatelliteGuys Regular
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    Sep 18th, 2005
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    Do I need to reboot my receiver to get the channels? Its been almost 10 minutes and no channels yet.

  4. #423
    dodger72's Avatar
    dodger72 is offline Pub Member / Supporter Pub Member / Supporter

    Help Keep SatelliteGuys For All, Click a Star and Become a Supporter! This Member did! Help Support The Site And Get Rid of the Syndicated Ads, This Member did! If you enjoy the site consider supporting it, this member did! Click a Star and become a Supporting Pub Member today!
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    just chatted online. at first she said it was only for new customers, but after talking with her coach, she said since i was a long time customer she would add it for free.

  5. #424
    Scott Greczkowski's Avatar
    Scott Greczkowski is online now Welcome HOME to Satellite Proud SatelliteGuys Staff Member

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    Quote Originally Posted by dodger72 View Post
    just chatted online. at first she said it was only for new customers, but after talking with her coach, she said since i was a long time customer she would add it for free.
    Thats a bogus answer. Show me online where it says its for new customers only.

    Must of just had a shift change over there.
    Scott

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  6. #425
    scott78945 is offline SatelliteGuys Regular
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    Sep 18th, 2005
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    Well, my Platinum HD channels are not activated after 15 minutes. I did a reboot an nothing. I think Kenneth C. stiffed me...

  7. #426
    jmjunkin's Avatar
    jmjunkin is offline Pub Member / Supporter Pub Member / Supporter

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    Join Date
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    I got the same bogus answer. She then said they would give it to me free for 3 months but I said no and wanted it free like new customers. She said she talked to a supervisor and then gave it to me for free. I already had Platinum HD so I saved 10 bucks a month. Thanks Scott. Most regular folks with Platinum HD have no clue!

  8. #427
    scott78945 is offline SatelliteGuys Regular
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    Sep 18th, 2005
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    Ohh, channels finally came up. I never had them take that long. Thanks Scott!

  9. #428
    Scott Greczkowski's Avatar
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    Looks like they are having some troubles with their website...

    I just tried logging in to check my account and am getting pure unparsed HTML code instead of the webpage I am supposed to be seeing.

    Hard to believe that a Fortune 200 company can't even stage and upgrade their website correctly.
    Scott

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  10. #429
    Scott Greczkowski's Avatar
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    We are always looking for ways to save our SatelliteGuys members money. This is one of those times.
    Scott

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  11. #430
    andyin137 is offline SatelliteGuys Regular
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    Please Clear this up for me?

    Can Turbo Gold subscribers get the Free HD platinum,has any been able too.Let me know how ??

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