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- 07-15-2009 05:23 PM #41
- 07-15-2009 05:23 PM # ADS
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- 07-15-2009 05:23 PM #42
- 07-15-2009 05:34 PM #43
At Team Summit, we brought up to Charlie and his staff how anything more than 3 or 4 basic packages starts to get really confusing.
- 07-15-2009 05:45 PM #44
That's how I read it as well. If you subscribe to multiple premiums and get a bundled discount you may not want to elect to switch HD packages to get Platinum for free because that would constitute a change in programming and you'd no longer be able to get the bundled premiums discount.
My interpretation may be wrong. One thing I know for sure is that Dish needs to STOP changing package names and contents on customers. They're intentionally or unintentionally making it more difficult to compare old and new packages and it's just going to piss people off.
My big question is, is the demise of DVRAdvantage just a name change (locals still included in that bundled price) or a substantive change where locals once again be a separate charge.
Dish PR, Marketing and anyone responsible for getting information out to the public is really holding the company back. They've done a lot of great things HD programming wise this year (Sorry Turbo subs, I know the sentiment is not universal), and then they release a statement like this which will drive people away from using Dish.**Dish: One step forward, a half dozen steps back...
- 07-15-2009 05:50 PM #45
SatelliteGuys Regular
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I've been thinking about adding the HBO and Starz for $22. Might be a good time to do so if we get to keep that price.
- 07-15-2009 05:55 PM #46
That is a great question. If locals are no longer bundled in with DVR as they are in the "Advantage" plan, than that is another price hike. It makes since to get your programming all worked out before Aug. 1st and then don't change a thing.
I was excited over the last couple of days that Platinum would become free but now I'm thinking it isn't going to be free at all if accepting "HD + Platinum" means new fees from the loss of bundling.
- 07-15-2009 05:57 PM #47
More package stupidity. Once again their marketing department is failing them.
- 07-15-2009 06:02 PM #48
SatelliteGuys Senior
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So what happens to AEP with all the HD? Does it go down $10?
- 07-15-2009 06:08 PM #49
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- 07-15-2009 06:09 PM #50
Again, haven't customers repeatedly told Dish Network what they want and how to win back customers:
- Get rid of the metal packages (Top100, 200, 250 and AEP)
- Drop the TurboHD and roll them into the above packages
- One DVR fee per account
- Improve HD picture quality
Viola! Easy to understand (especially for CSRs), easy to administer, and a better value for all.

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