Dish Programming Changes (Effective August 1st)

**KAB** · 08-03-2009 07:31 PM

Originally Posted by Scott Greczkowski

Hmm interesting...

Dish just removed the Platinum HD package and any mention of it from their website.

Still there Scott, scroll to bottom:

HDTV - High Definition Programming Options

**Ramen** · 08-03-2009 07:35 PM

Uh oh, better get it on it quick...

3 = Offer available to new customers only.

HDTV - High Definition Programming Options

**dennispap** · 08-03-2009 07:36 PM

Originally Posted by The Evil Genius

Forgot to mention - I am now thinking of moving to the Gold 250 programming with the $10 savings I just got (so net result will be nil I think) - does anyone still have a chart that shows the difference between the 3 levels? I currently have Silver and am thinking with Hockey season coming back (Vs.) - I don't want to miss all the hockey games that are shown.

I looked on the Dish site and can't find the one that highlights the differences between the 3 levels.

HDTV - High Definition Programming Options

**KAB** · 08-03-2009 07:37 PM

Originally Posted by KAB

Still there Scott, scroll to bottom:

HDTV - High Definition Programming Options

Though the #3 caveat still says new customer only.

**Scott Greczkowski** · 08-03-2009 07:49 PM

Yup they just changed it.

Not for nothing but don't they have a team that checks over these things before they put them online?

**VBToad** · 08-03-2009 07:50 PM

I have AEP and With HD gold and Platinum here is what they told me.
Please wait while we find a representative to assist you...
You have been connected to (03) Sam D.
(03) Sam D: Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
ME: ok
(03) Sam D: Hi ME!
(03) Sam D: I will be glad to assist you with your concern.
(03) Sam D: In order to better assist you I will need to access your account. Can you please provide your home telephone number or the 16 digit account number listed on your DISH Network bill statement?
Me: XXX XXX XXXX
(03) Sam D: Thank you.
(03) Sam D: How can I provide you with the best value and service today?
Me: I under stand that the HD Gold with Platinum HD package are now combined to one and is now $10 are they going to adjust my account now?
(03) Sam D: Please give me 2-3 minutes to research this.
(03) Sam D: Your patience is greatly appreciated.
(03) Sam D: Yes, it's correct that Platinum HD is combined with Gold HD and you will be charged $10.00 only for both.
Me: Thank you I wanted to confirm that Sam
(03) Sam D: I have made the changes on your account and from next month onwards your monthly bill will be $10.00 less.
(03) Sam D: You're very welcome.
(03) Sam D: Have I answered everything to your satisfaction?
ME: Yes and Thank you very much have a great day
(03) Sam D: I'm glad we were able to take care of that for you. Thank you for being a DISH Network customer, have a great day.
(03) Sam D: Take care and bye!
Thank you for visiting Dish Network. You may now close this window.
Your session has ended. You may now close this window.

**Ramen** · 08-03-2009 07:50 PM

Just added Platinum through dish online chat (technical support) and it was added straight away with the confirmation there would be no additional cost. The channel appeared instantly. Tech support chat is good like that.

**KAB** · 08-03-2009 07:59 PM

Originally Posted by Scott Greczkowski

Yup they just changed it.

Not for nothing but don't they have a team that checks over these things before they put them online?

Actiually, I bookmarked that link about mid afternoon, same now as then.

**SandFarmer** · 08-03-2009 08:06 PM

. . . after all the hoopla and adrenalin of "OOooo New Toys, I have to have 'em!" and that which goes with feeling you're being left out . . . I jumped the other day, Chatted my way to these prized 11 and have to say I'm not impressed with these channels and can see why they may have been melded in with the rest. These are not special pay extra for type channels. Not to mention that my first taste of these was a commercial that I have never seen before for Cocaine Addiction. WHAT!

HDNet Movies - Reruns of nothing special
MGM Movies - Great reruns of old movies. This is a keeper. The original Casino Royale is on now. Priceless!!!!
Crime & Investigation - Has Nash Bridges in HD. 1 point. Love Joe's ties.
Logo - Gay Standard DTV
Fashion TV - Anorexic Fashion. Pay extra. WHAT?!
World Fishing Network - Thank you. I have a fish tank.
NBA Network HD - Seasons Over. Nothings on.
NHL Network HD - Seasons Over. Nothings on. Avs lost anyway. Great music though. I wonder which DISH CD channel it is?
BetJ - Black MTV with just as few music programs than MTV. I was expecting, well, Jazz, isn't that what the "J" stands for? Not Barber Shop Reality TV.
Universal HD - Crisper USA Network
MAVTV - Isn't this another of Mark Cuban's personal playlist channels? Look at the line up.

I can see why these may not have sold well as a package and were merged. If there are any complications with billing or upgrading in the future, I will gladly give these back if it will fix things. But that's just me though.

**satjay** · 08-03-2009 08:37 PM

Originally Posted by Scott Greczkowski

Yup they just changed it.

Not for nothing but don't they have a team that checks over these things before they put them online?

They still need to make a few changes to the channel package sections. For example when you click on "sports" in the AEP section, it included many channels you dont get unless you have sportspack.