I am sick of DISH!!!

**Koilvr** · 11-20-2009 01:07 PM

I have been with Dish since 2001. Today I went to see what movies are on Cinemax & their gone. I had the penny deal till Sept of 2010. I found the bill online where they show they took the penny plus per CSR I had it till then. Well I called and they said the penny deal is gone I explained to them and showed them that I should still have it. They said I am not in the autopay no more. When I called monday to update my phone# the last CSR changed my passcode & changed my autopay I know that for a fact because I did not chage it they did. NOW I CAN NOT GET MY CINEMAX DEAL back. My account has always been on Autopay for 5yrs mostly for convinence. On my 2 yr commitment I have till May of 2010. I cancelled my HBO, Showtime, Starz and all premium packages I had on top of Absolute. I am one pissed off customer in this economy this company likes to screw with its customers is rediculous. But who cares I am 1 customer out of millions they have soo why would they make me happy when they have others to screw also.

The kicker is they Kept my penny and will not refund it

**--sexy-warlock--** · 11-20-2009 01:14 PM

You will have to do it the hard way and talk to several people before they do you right probably. I would keep trying and shoot an email to the CEO address.

**KAB** · 11-20-2009 01:22 PM

Originally Posted by --sexy-warlock--

You will have to do it the hard way and talk to several people before they do you right probably. I would keep trying and shoot an email to the CEO address.

When your current year is over, so is the deal.
http://www.satelliteguys.us/dish-net...max-penny.html

**Koilvr** · 11-20-2009 01:27 PM

I went as High as supposedly a manager that the lady transfered me too. WHo told me sorry we can not get it back computers will not allow me too. I asked how much would it cost me to cancel my account and he said he was not sure put me on hold & DISCONNECTED ME. I called back and all I get is a busy signal. If it was not for the absolute that I have now I would be gone. the min they force me off absolute is the day I try and think of new options. They have changed my passcode 3 times in the last year I use the same code everytime because I use it for my cell phones and other services. Keeps the wife from makin a mistake and changin stuff with out me knowin first.

**Koilvr** · 11-20-2009 01:35 PM

Originally Posted by KAB

When your current year is over, so is the deal.
http://www.satelliteguys.us/dish-net...max-penny.html

Don't know if you read the whole thing I wrote, But I had the penny deal till 2010.... sooo they took me off autopay so I would not get the penny deal no more.

People just need to be careful with dish looks like dish likes to change peoples info around to dish's advantage.

**jacmyoung** · 11-20-2009 01:48 PM

I did not know you could get the penny deal with the Absolute package. The Absolute package is a money losing package, usually you only get one money losing (promo) deal, not two together. You said you just cancelled all the premium movie packages, maybe that was why they also took away the penny deal.

**KAB** · 11-20-2009 01:51 PM

Originally Posted by Koilvr

Don't know if you read the whole thing I wrote, But I had the penny deal till 2010.... sooo they took me off autopay so I would not get the penny deal no more.

People just need to be careful with dish looks like dish likes to change peoples info around to dish's advantage.

Yes, I did read the whole thing. You were not continued till next year because the deal is dead. Read the thread I included above.

**vaylon** · 11-20-2009 01:57 PM

I had the penny promo deal also (and absolute)and just a couple of months ago a csr gave me another year for a penny.
yesterday I got a letter from Dish saying that at the end of my next billing period, the cinemax deal would be automatically canceled.

It really doesn't bother me and I wont miss it. I hardly ever watched it anyways.
I still like dish much more than direct.

**Koilvr** · 11-20-2009 02:01 PM

Originally Posted by KAB

Yes, I did read the whole thing. You were not continued till next year because the deal is dead. Read the thread I included above.

You can get it till next year if you paid sometime this year for it. so if I paid in Sept for 1 yr penny deal then it would be good till sept 2010. Thats 1 year last time I checked. Plus per CSR he even said it was good till spet of 2010.

**Koilvr** · 11-20-2009 02:02 PM

Originally Posted by jacmyoung

I did not know you could get the penny deal with the Absolute package. The Absolute package is a money losing package, usually you only get one money losing (promo) deal, not two together. You said you just cancelled all the premium movie packages, maybe that was why they also took away the penny deal.

No I cancelled my premiums today when I found out that cinemax and autopay was no longer on my account. I was payin close to $100 DOLLARS A MONTH WITH DISH. Now I will look to take my $60 dollars some where else, I will be only paying about $36 with absolute only.