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  1. #31
    Highgear is offline SatelliteGuys Freshman
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    Quote Originally Posted by Jhon69 View Post
    Well if they are not making money on me is that my fault?.All they have to do is have longer commitments if they are not making money the way it is.

    So boo hoo oh woe is me if these companies don't want my business all they have to do is when I call up is turn me down.I don't have a gun to their heads.

    These companies prey on customer's being loyal then they think they can use them then abuse them.

    No more in this holdhold you want my loyalty for 2 maybe 3 years? then show me the money! or I will go elsewhere with someone who does.
    Amen brother!


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  3. #32
    kvnfl is offline SatelliteGuys Regular
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    Feb 19th, 2008
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    Two years ago, after "upgrading" from D* SD via TiVo to D* HD and HR21, I made the switch. The HR21 at the time was garbage. It had defective SW that a D* CSR said "you just have to deal with." Made the switch and never looked back. The 722 is better than TiVo in some ways. And if you have a problem and have to contact Dish CSR, you often get an acceptable answer the first time. With D*, CSR roulette was a real pain.

  4. #33
    simplexswrhs90's Avatar
    simplexswrhs90 is offline SatelliteGuys Regular
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    Quote Originally Posted by kvnfl View Post
    Two years ago, after "upgrading" from D* SD via TiVo to D* HD and HR21, I made the switch. The HR21 at the time was garbage. It had defective SW that a D* CSR said "you just have to deal with." Made the switch and never looked back. The 722 is better than TiVo in some ways. And if you have a problem and have to contact Dish CSR, you often get an acceptable answer the first time. With D*, CSR roulette was a real pain.
    That's really something... I can't believe they actually said "you just have to deal with it" referring to the software.
    Michael

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  5. #34
    boba is offline Pub Member / Supporter Pub Member / Supporter

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    Probably MILLIONS have switched just read the answers you have gotten about going back and forth.

  6. #35
    dishnetwork234 is offline SatelliteGuys Newbie
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    I really love
    Dish Network


    , I will definitely not changed to directv.


  7. #36
    kvnfl is offline SatelliteGuys Regular
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    Quote Originally Posted by simplexswrhs90 View Post
    That's really something... I can't believe they actually said "you just have to deal with it" referring to the software.
    Yes, they did. Among the myriad of glitches was really annoying one, even more annoying than not being able to limit searches to only channels you receive. When searching, if any programming changed on any channel, including the ones you did not or could not receive, the search would reset and begin again from the top of the list. Say you wanted to record last nights Pitt College Football game. You searched "pittsburgh" + Football at 7:01PM which resulted in a list of programs containing keyword "pittsburgh" (Category Football would have been ignored) that included all the premium Sport, Movie, International and PPV channels you did not subscribe to. After navigating 15 screens that listed only 4 programs per screen, a movie started at 7:05PM on HBO, your search would be hijacked and you would have to restart from the first page. That to me was and still is defective DVR software.

  8. #37
    Oblong Desoto's Avatar
    Oblong Desoto is offline SatelliteGuys Regular
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    Glen Carbon, IL
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    Thumbs up

    I was a D* sub for 5 years and loved my TiVos. When the time came to upgrade to HD, they wanted to charge me an arm and a leg for what I felt was an inferior DVR platform. The lack of DLB alone was unacceptable. I've been a Dish customer for almost 2 years now, and the 722's do everything I need them to do. Plus, my HD channel lineup has steadily improved. The only one still on my wish list is BBC America HD.

    I just visited some relatives who have Mediacom cable DVR's. Made me appreciate Dish even more!

  9. #38
    tstolze is online now Pub Member / Supporter Pub Member / Supporter

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    I was a Direct customer for 12 years, then I entered the HD world. They wouldn't budge on pricing/equipment charges. As we normally see, the new customers get the "deals". I just wanted something between what they offered and a new customer. So now I have been with Dish about 3 years, with just a few calls to have the dish adjusted the first 90 days, nothing since.

  10. #39
    AlaskanPrincess is offline SatelliteGuys Freshman
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    I am in process of switching back to Dish from DirecTV - lots of reasons. Unfortunately the Dish install isn't going smoothly, despite my efforts (see post Dish Network 222k and Terk TV44). I was with DirecTV for about 7 years, 'vacation status' since August 2009. I wasn't really happy with them from day 1. So, why did I switch to Direct 7 years ago? Lost Dish reception, and Dish wanted to charge me astronomical amount for service call. DirecTV's continual billing increases were the last straw. I hope I'm not making a mistake going back to Dish - will post if I get trhough this installation fiasco.

  11. #40
    yomama's Avatar
    yomama is offline SatelliteGuys Freshman
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    Quote Originally Posted by tstolze View Post
    I was a Direct customer for 12 years, then I entered the HD world. They wouldn't budge on pricing/equipment charges. As we normally see, the new customers get the "deals". I just wanted something between what they offered and a new customer. So now I have been with Dish about 3 years, with just a few calls to have the dish adjusted the first 90 days, nothing since.

    Same here...they wouldnt budge. After I switched to Dish, now Directv sends me at least once a week an offer that was way better than what I wanted at the time I would have stayed with them.....got two offers already this week alone. Go figger

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