mpeg2/mpeg4 combo?

**///M AZING** · 11-27-2009 07:34 PM

I have a customer that wants a 722/222 on DHA. They have (own) a 322 that they want to use for room 5 & 6. Will Dish not activate that for them? They are in the Western arc.

Thats kind of what I got from retail support.

Thanks!

**whatchel1** · 11-28-2009 12:27 AM

Originally Posted by ///M AZING

I have a customer that wants a 722/222 on DHA. They have (own) a 322 that they want to use for room 5 & 6. Will Dish not activate that for them? They are in the Western arc.

Thats kind of what I got from retail support.

Thanks!

Are you E* dealer? If you are ask it in the dealer forum.

**Smith, P.** · 11-28-2009 02:41 AM

use INSTALLER ZONE

**DishSubLA** · 11-30-2009 03:34 AM

If they own the 322, then yes Dish should activate it. However, the customers may have better luck if they call themselves to activate it. On two occasions I got CSR's who would not activate, but upon checking with supervisor, activated it. I can tell you, that if they have to go to CEO, they will definitely activate the 322. Assuming this is WA, of course. 322 is an 8PSK capable box and will function when all SD moves to the 8PSK modulation scheme next year.