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Thread: Service plan

  1. #1
    Jonhern's Avatar
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    Service plan

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    I am a little confused from reading around on here, so if I have the service plan and I buy a receiver and it breaks down, does the service plan cover the owned equipment or would I have to buy a new one if it is out of warranty. I am thinking of buying a used 722. I remember a tech telling me the receivers had lifetime warranties but not sure if he was only referring to leased ones.

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    If you own the receiver and it goes bad you are S.O.L. The Service Plan is just going to cover the service call for $15.

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    Jonhern's Avatar
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    Quote Originally Posted by Scherrman View Post
    If you own the receiver and it goes bad you are S.O.L. The Service Plan is just going to cover the service call for $15.
    thanks, good to know.

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    The service plan covers any and ALL dish equipment on your account, owned or leased.
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    Eligibility: This Plan is available to new and existing DISH Network customers who purchase or lease DISH Network Products. You represent that the Product is in proper operating condition at the start of the Plan’s coverage and that Your DISH Network account is current and in good standing.


    http://www.dishnetwork.com/downloads.../DHPPterms.pdf





  7. #6
    Jonhern's Avatar
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    Quote Originally Posted by n0qcu View Post
    The service plan covers any and ALL dish equipment on your account, owned or leased.
    so if the hard drive goes bad on the 722 will they replace it? does it then become a leased receiver? If not i think it would be better to get a 222 so i can hook it up to the fifth tv since it has less moving parts that can break down. it would only be a $3 increase per month, but 722 would not change the receiver fees i currently pay since i will replace one of the 612s.

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    Jonhern's Avatar
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    checked with a csr, he said it would be covered, the service plan covers all active receivers.

  9. #8
    millworker is offline SatelliteGuys Freshman
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    Without the service plan, how much would be charged to replace a broken 722?

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    The service plan will cover an owned receiver. I can attest to that from personal experience.

    The last time I needed my owned 622 replaced, the rep. signed me up for the DHPP then replaced it for free. I then cancelled the DHPP after only paying 1 month.

  11. #10
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    Quote Originally Posted by Dish VIP View Post
    The service plan will cover an owned receiver. I can attest to that from personal experience.

    The last time I needed my owned 622 replaced, the rep. signed me up for the DHPP then replaced it for free. I then cancelled the DHPP after only paying 1 month.
    does it stay an owned receiver?

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