Statement from DISH - Not Getting the New HD?

**cosmo_kramer** · 02-11-2010 11:09 AM

Originally Posted by dont24

I think I'm getting the Western Arc, 110/119/129. What's that? 1000.2 ?

Probably. I'm in CT and have scheduled a 1000.4 install for EA.

**mruk69** · 02-11-2010 11:09 AM

I am glad when I had my vip 722 installed a few years back. I insisted that they install my 61.5 as well. That way I have 110,1149,129 and 61.5, meaning I am fully covered.

**nlk10010** · 02-11-2010 11:09 AM

Originally Posted by dont24

I think I'm getting the Western Arc, 110/119/129. What's that? 1000.2 ?

I don't know if that's Western Arc but from what I've read Dish won't easily upgrade a subscriber to EA (using a 1000.4). They seem to want to just replace the 110/119 Dish 500 with a 1000.2 (110/119/129). That should work fine, assuming you have LOS.

**uhf** · 02-11-2010 11:10 AM

I've got 110/119/61.5

That was after I "upgraded" from a 1000.2 dish. Neighbor has a damned tree in the path so I don't have LOS to 129.

**huskerpat** · 02-11-2010 11:10 AM

I originally moved from 129 to 61.5 because my locals started there and I got a much stronger signal from 61.5. Our HD used to drop all the time. I've got a 1000.2 and a 500. would they just need to pull the 500 aimed at 61.5? Has 129 improved?

**jacobm69** · 02-11-2010 11:11 AM

Originally Posted by Scott Greczkowski

When you call please post your results here to SatelliteGuys as we want to make sure that all members get a fair deal from DISH Network.

Thanks!

I have called numerous times but was told the only thing they can do is an upgrade for $99. Have had HD for about 4 years. I do not have the protection plan but was told if i do get that it will still be $99. . . .

Not sure if this is a fair deal as i have been reading some members getting the upgrade for $15 and some getting it for free

I have 110/119/61.5

**RandallA** · 02-11-2010 11:11 AM

Originally Posted by huskerpat

I originally moved from 129 to 61.5 because my locals started there and I got a much stronger signal from 61.5. Our HD used to drop all the time. I've got a 1000.2 and a 500. would they just need to pull the 500 aimed at 61.5? Has 129 improved?

There's a new satellite at 129, very strong signal now.

**nlk10010** · 02-11-2010 11:13 AM

Originally Posted by Scott Greczkowski

It was sent to me by the Dish Network spokesperson.

I believe a small number is not really that small.

Thanks. Damage control to the nth power.

The problem with the way it's stated is that Dish, by using the word "small", seems dismissive of that part of its base that can't see the channels. Nice way to p**s people off, Charlie.

Of course once people get the new dishes their outrage will dissipate; however, if it's a lot of people and Dish doesn't upgrade the dishes in a reasonable period of time then there will be a lot of unhappy customers.

**kenny9966** · 02-11-2010 11:15 AM

just got off the phone with them. Took an Hour and diff peeps AWFUL mess. I finally got to cancellations dept and they set me up with a new dish for $15 no contract no dish home plan.(Thats after i did sign up for the dish home plan hung up and realized they shut most my channels off due to a service call the next day). Why would they shut off channels i have had for the past 7 years??? Geesh do some people have no clue whats going on around there. been a dish sub for 12 years now thank god i have a lil pull in there.

**dont24** · 02-11-2010 11:18 AM

Originally Posted by cosmo_kramer

Probably. I'm in CT and have scheduled a 1000.4 install for EA.

I'm in eastern Ma. What's the deal with 129? The farther North East, the harder it is to get the signal? Bottom line is I'm not signing anything until I get all the channels with very good signals across all Sats. Let's hope the tech has both solutions available in his van.