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- 04-18-2010 05:45 PM #1
SatelliteGuys Newbie
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Question about dish equipment return...
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I was a dish net customer from late 2004 until late 2007. when I cancelled my service I was told by a rep that there was no need to return any of the recievers. No return boxes were sent, no communication at all. Last fri. I contacted a local dish net dealer. I'm not satisfied with cable at all, Anyway, when he entered my info into the system it told him that I had unreturned equip. After several conversations with dish they are telling me that I will have to purchase my equip if I want to return. I am still working with dish to resolve. Any advice or help would be appreciated. It's my first post so go easy on the Greenhorn! Thanks
- 04-18-2010 05:45 PM # ADS
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- 04-18-2010 10:47 PM #2
Any chance you still have or know where the old equipment is located?
- 04-18-2010 11:04 PM #3
Welcome to the forum, Mark1983!
Ilya @ SatelliteGuys.us
- 04-19-2010 03:29 AM #4
I could look into it for you, pm me the following...
Name
Address
Phone
Dish Network Account number
I'll call retail services in the morning and see whats going on and if we can get an excepton made on your account
Claude Greiner
Dishstore.net
- 04-19-2010 10:35 AM #5
SatelliteGuys Newbie
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I have no idea where it is! I discarded it at least a yr 1/2 ago.
- 04-19-2010 10:40 AM #6
SatelliteGuys Newbie
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btw, thanks for the welcome Ilya

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