Cant get Dish to stop calling my celll phone!! sometimes 4x a day for an account I dont have!!!

[chevy521]

Over the past few months I have been getting several call from Dish Network about my service being disconnected if I don't pay the bill soon.

I don't have a Dish account, evidently someone has given them my number as a home number and I can't get them to stop calling me. This person is late every month and the calls start like clockwork for about 5 days until I get a call that my service has been turned off! Then it stops for about another 3 weeks (they probably pay the bill!)

I have talked to several customer service reps and have been told that they cant change it because I am not the customer. they have offered to put a note on the account to get a new number when they reconnect, but every month we go thru the same crap!

Its getting old and needs to stop. Who can I call to finally get this taken care of!!

It is always an automated message, and when I call Dish and put in my number It switches to Spanish and takes a while to get an English person, then we go through the same deal again, then next month the calls start again!!!

These calls keep racking up my cell mins and are costing me money!

Thanks for any advice, I appreciate it.

[yaz96]

This sounds like one for the DIRT SQUAD!!!!

Let them get their capes on and they should have an answer!

[papalittle]

Next time they call tell them you have not been receiving any bills in the mail and ask them to verify your address. Then go to that address and talk to the people there about it. or switch cell phone numbers. or ask one of the D.I.R.T guys on here to help such as Matt.

[budda]

I have a different approach. Just tell them to cancel, disconnect, terminate, whatever account is on the number they are calling. Your account is not using it. When the other person calls to find out what happened he or she can fix it.

[chevy521]

They will not let me make any changes to the account, I had the persons name at one time and tried to change the number but couldn't verify personal info so they wouldn't do it.

I have talked to them several times and they since the account is tied to the number and I dont have the info I cant change it.

[MikeD-C05]

Just activate call block on DISH numbers and it should stop.

[andy_horton]

I agree with MikeD-CO5, use your call block or you may have to get a new phone #. Especially if the DISH csr's aren't helping.

[Iceberg]

If its the same number calling you set that ringer on your cell for that number to be "off"....works great on people you dont want to talk to, collection agencies, relatives etc

phone call comes through but I dont know it did unless they leave a message

[bmuone]

I had (have) the same problem with DirectTV. I called the number on the cell phone and ask to speak to a supervisor. I explained that my wife had a new phone and was given the number they were calling. I told them I had DISH and did not want direct. No more calls for a week now. I think you just have to talk to a competent sup. Good luck.

[csmith5111]

I had (have) the same problem with DirectTV. I called the number on the cell phone and ask to speak to a supervisor. I explained that my wife had a new phone and was given the number they were calling. I told them I had DISH and did not want direct. No more calls for a week now. I think you just have to talk to a competent sup. Good luck.

This would be the best bet. Someone will change the number. Call in and explain again and ask to speak to someone in the US if you so desire and then ask to speak to a sup and they can help you. Of course to get anything you have to be nice. Not saying you aren't. Just adding my opinion.