Dish 411's Now Available

**dishcomm** · 12-25-2005 05:53 PM

Originally Posted by Scott Greczkowski

We are not getting clear information, and unfortunately that is HURTING Dish Networks business.

I wish they would give us their EXACT plans now, they are hurting themselves by not doing so. And this is the time of the year where this information matters the most.

I agree.
I am getting feedback from DN CSR's to the effect they are advising customers to hold of on getting DN's current HD receivers as they will not be mpeg4 compliant.I have a huge dilemma in that I am supposed install a 942 next weekend for my parents as Chrstmas present...The CSR's do not know about any upgrade procedures/policies for HD customers..In my view this is bad business..If DN is intending on charging custs for mpeg4 compatible recever upgrades, they are IMO making a very big mistake....I believe charging customers will make many of them skepitical on DN's fairnes to the current custs...in the past DN's reluctance to offer dual tuners to existing customers until recently is a slap in the face..and bad for business

**dishcomm** · 12-25-2005 06:13 PM

Originally Posted by Scott Greczkowski

Just another update, this receiver does not come with any cables, just the receiver, the remote, batteries, a channel card and a manual.

The lack of cables(component,s-video,composite) resembles the same crappy scenario of the much maligned 111 receiver..That thing was a lead baloon.....this is a real bad idea on DN's part.....The cust will think they are saving $$ by getting this until they have to go thru the expense of buying cables....Plus as a tech, I can foresee hassles with customers upon install...I hope I don't get too many of these...Instead of the 411 DN should call this the 911.....Because it's going to be a disaster.....

**dishcomm** · 12-25-2005 06:15 PM

Originally Posted by cbstv

i currently own 2 811s. if i have this right, upgrading them to the 411 will only additionally get me my hd locals (NYC). all other channels (including the 5 new voom channels) are mpeg2. right? am i missing something here?

The 411 is mpeg2 and mpeg4 compatible

**dishcomm** · 12-25-2005 06:21 PM

Originally Posted by Drone35

Check this out the 411 already on Ebay, buy now for $550! There is a picture with everything that comes with it and it shows cables! Ill try to post picture here!

I don't see a component cable......Brilliant E*...Just brilliant. and a t $369.....are they trying discourage people from buying this box?....

**HokieEngineer** · 12-25-2005 06:48 PM

As was stated in the Nov 10th retailer chat:

Reciever will only come with phone line cord, and composite (yellow/red/white). NO component cable. Possibly S-video.

**hhkr** · 12-26-2005 01:30 PM

So what it looks like to me is that D*** is going to tick quite a few people off by making the new Voom channels and ESPN2 channel mpeg4, so if you have MPEG2 current equipment you'll not get any MORE new channels, but you'll be able to watch existing only in HD. If you buy a new 411 you'll be able to see the MPEG2 hd channels and the NEW Voom and ESPN2 HD channels. And yes I watched the November tech chat and listened very carefully to the last Charlie Chat.
Since my 811 is only a few months old, then I guess I won't be getting any new HD channels for a while. Just might be time to switch to Direct.
Tim

**kb7oeb** · 12-27-2005 01:05 AM

Originally Posted by OoTLink

Dish network doesn't squeeze you for a 2 year contract (if that's right? I know it's 1 year at the least) every time you add a receiver. In fact, if you buy them (even if you lease them) you don't get a contract at
all.

Directv tried to pull that on me when I went to reactive a 5 year old receiver, took retention to get it waived. I'd get cable before I'd sub to them again.

**Tom Bombadil** · 12-27-2005 01:02 PM

Even though you can get component cables that are equivalent to what Dish packages for around $7-$8, it is definitely a hassle for the consumer to have to go out and buy them. These should be included in the price of the unit.

**dlsnyder** · 12-27-2005 07:59 PM

Originally Posted by Scott Greczkowski

We are not getting clear information, and unfortunately that is HURTING Dish Networks business.

I wish they would give us their EXACT plans now, they are hurting themselves by not doing so. And this is the time of the year where this information matters the most.

I wouldn't be surprised if it were never used for ANYTHING. There is an expansion port on the back of my 508 that still has no useful function, and now I am sure never will.

**AndyOI** · 12-27-2005 09:09 PM

I placed a lease order today for a new HD receiver as an existing customer. The CSR had no idea that there was a difference between a 411/211 and an 811 (He asked about the spelling of MPEG). I clearly told him I did NOT want to see an 811 show up at my house. He told me he couldn't control it, but made a note on my account stating that if I received an 811 it would be replaced with a 411 or 211. It was a $100 upfront fee including install (I need some new equipment to be able to get a 3rd room hooked up so it was worth it). Then $5 a month lease fee and $5 a month for HD pack.