Tech Forum Recap

**Scott Greczkowski** · 02-14-2006 11:17 AM

Originally Posted by parp

Scott, last month before the Charlie Chat, you talked about the potential upgrade plans, and you said you thought that 921/942 OWNERS who do the upgrade would have the monthly lease fee waived. Is that still the scenario? (I'm planning to wait for the April 1 rebate before upgrading...)

Correct there is no lease fee.

**kokomogator** · 02-14-2006 11:26 AM

Originally Posted by Scott Greczkowski

I dont know I feel that it is an OK deal.

So what you dont own the receiver anymore, it's not like you can use it if you leave Dish as they disable the OTA tuner anyways.

For $99 it is well worth it.

So....the way I see it is I PAID $600 for a receiver 4 months ago, now I will need to pay another $99 + a lease fee per month, and send my receiver back so they can resell. That calculates out to $150.00 a month in rental for my receiver.....seems fair.......

**David_Levin** · 02-14-2006 11:41 AM

Originally Posted by Scott Greczkowski

Correct there is no lease fee.

Are you sure? That was not really mentioned in the chat. In general, I take all this with a grain of salt until it's "in the system" and the CSRs are ready to start taking orders.

**dishcomm** · 02-14-2006 11:47 AM

Originally Posted by gdarwin

Not wanting to turn in my 924, I just called in and ordered the 622 at $299...

Funny thing... the adv tech could not give me an install date... She searched out to October and said nothing was available for my hub...

We both had a good laugh, because she was really getting frustrated... She said she had not seen anything like this in 5 years. Asked which receiver, she said it was the 811.

She asked me to call in tomorrow to try to get the install resolved. CC already charged.

that's pretty interesting.....must have nothing to do with work load and everythiong to do with equip availablity
Reason is, I haven't seen the workload this low in about a year..I may have to leave the business

**all4jo** · 02-14-2006 12:00 PM

for the 622 do they ship the receiver to your house? or does a installer come?

**dishcomm** · 02-14-2006 12:01 PM

Originally Posted by Indy

Scott, I don't mean to offend but.... How many freebies come your way in the course of this business to offset your loses? Beta testing and the sort? Remember, I am trying to be kind here with the questions. No meet behind the woodshed please!

As a customer, a tech and salesperson..I think the lease is the better option to owning...Owned equip that breaks down must be replaced via Dish's RA system...That's a bit of a hassle....If you can't install the replacement receiver yourself, you have to pay for that to be done...Lease subs do not
pay except the $29 truck roll fee....
This may become a non issue....I hear thru unconfirmed reprorts thru the grapevine that DTV is going to all leased equip.....It would not surprise if Dish does the same

**drdr** · 02-14-2006 12:15 PM

I own a 942. I wouldn't mind leasing a 622, but I can't believe that they are treating 942 owners the same as those who leased a 942 when it comes to returning equipment. It doesn't seem right to send in my purchased 942 in exchange for a leased 622.

Those who purchased a 942 are getting a pretty poor deal. They payed $600-800 and are getting the same deal as those select few who were offered a $250 lease.

If this is correct, I don't think I will upgrade at all. I'm mostly watching OTA anyway. I definitely don't want to get locked into a long-term contract with a company with such screwy upgrade policies.

**MNETOP** · 02-14-2006 12:35 PM

Regardless if you got your upgrade 942 for a $250 to lease or bought it for $600-700, I think that you guys are getting shafted by Dish.

Depending on when you got it, divide the amount per the number of months you had the 942 and in a sense that is how much more per month you were paying for your DishNetwork service. So let's go to the high end and let's say you had it for 12 months. If you were leasing it and paid $250.00 for that right, you were really paying ~$21.00 more per month and if you bought it for ~$600.00 you were paying a staggering $50.00 more per month. Either way you look at it folks. It is a rip off to the most loyal customers. I don't think there is a way to spin it. Oh yeah, they are now giving you $200.00 rebate after all of the above. Wow!

**drdr** · 02-14-2006 12:58 PM

The other bad part of the lease deal is that the leased unit comes with a one year warranty. You either have to pay the extra monthly service plan fee after that or pay for a new box if your leased unit breaks. You could be locked into an 18 month contract with an receiver which is unusable after 12 months.

This is one area where cable has the clear advantage. Comcast only leases their equipment and will just swap it out if you need an upgrade or it doesn't work.

Once you start adding all of the upgrade and monthly fees, I'm not sure E* is cheaper anymore.

**MNETOP** · 02-14-2006 01:06 PM

Originally Posted by drdr

This is one area where cable has the clear advantage. Comcast only leases their equipment and will just swap it out if you need an upgrade or it doesn't work.

Once you start adding all of the upgrade and monthly fees, I'm not sure E* is cheaper anymore.

If you account for this plus my point above, in the majority of cases Dish is more expensive than cable on most systems. That is the case where I live.