EXCLUSIVE: AT&T HomeZone First Look

**lee78221** · 06-27-2006 04:46 PM

Originally Posted by manhole

Do you have to pay anything for the high-def box, or the install? I am currently a DirecTV subscriber, so I would be considered new (and I have DSL through AT&T).

instill in free and the homezone is a high-def boxs(Sd too) and it is leased unit.

but you need to pay your first month of services before you get hooked up.

and you can only get one homezone per account.

**sdsumann** · 06-27-2006 07:06 PM

Is homezone there for people in southern california, current customers or not?

**Jimbo** · 06-27-2006 11:24 PM

Originally Posted by BFG

I can't wait for bellsouth to switch to AT&T....

I thought that was a done deal ....

Jimbo

**damaged** · 06-27-2006 11:31 PM

Originally Posted by Jimbos

I thought that was a done deal ....

Jimbo

It is, on paper, but, iirc, the actual change won't happen until about the 1st fiscal quarter if 2007.

**ChetK** · 06-28-2006 09:32 AM

So let me get this straight, I can't get HomeZone because I'm a current E* and AT&T subscriber, even though it may be available in my area?

What if I cancel my E* account? I'm not under contract or anything and I already have AT&T DSL. I'm in Houston, so it's probably available to me.

**mammothskier** · 06-28-2006 12:29 PM

Originally Posted by Cheddabob1185

The CSR said the homezone service is $9.99 a month + $5.99 for DVR service added on to your monthly bill.

What is $9.99 fee for? Is this some sort of a lease fee?

**strrlvr** · 06-28-2006 12:54 PM

Originally Posted by ChetK

So let me get this straight, I can't get HomeZone because I'm a current E* and AT&T subscriber, even though it may be available in my area?

What if I cancel my E* account? I'm not under contract or anything and I already have AT&T DSL. I'm in Houston, so it's probably available to me.

I'm in Dallas and was told the same thing! It's absurd! I'm being punished by E* for being a longtime customer and I'm being punished by ATT for being a long time DSL customer? Does this make any business sense? Can someone more enlightened than me please explain the thought process on this?

**RandallA** · 06-28-2006 01:40 PM

I found this in the AT&T website:

"AT&T Homezone is available in the city of San Antonio, TX, the city of San Diego, CA, and the state of Ohio for new AT&T | DISH Network customers at this time. If you live in these specific locations, we invite you to call to order Homezone!

San Antonio, Texas: 866-711-8027
San Diego, California: 800-746-6555
Ohio: 800-223-4084

Homezone is coming soon to other areas! Please check back with us at att.com/homezone as we continue make the product available in new areas"

It looks like it's only for new customers.

**Cheddabob1185** · 06-28-2006 02:12 PM

Originally Posted by mammothskier

What is $9.99 fee for? Is this some sort of a lease fee?

I was told that the $9.99 fee was just a homezone fee charge so I guess it is a lease fee, because when you sign up you don't have to pay for reciever or installation. Lee said in another post that they just made you pay for your first month over the phone. I still think that the whole new customer thing is dumb, when we first heard about the Homezone wasn't it said that its only available to current ATT DSL, and ATT Dish customers??

**cosmo_kramer** · 06-28-2006 09:00 PM

I've been an AT&T/Dish/DSL customer for over 2 years. I've been trying since February to upgrade my 522 to a 622 for HD, but they won't let me. (I could get a 211, but I don't want to lose the DVR).

The last time I spoke to a CSR, they claimed the reason they don't offer the 622 was that HomeZone would be available this summer and I could upgrade at that point. No mention was made about "new customers only". I'll try calling again soon to see what the CSR roulette offers this time.....