EXCLUSIVE: AT&T HomeZone First Look

[Zero327]

Homezone receivers are Echostar/ATT developed hybrids, not standalone units as developed by ATT. And you got the second look, not the first. ;P

[RIRWIN1983]

ATT and Dish make a perfect pair, judging from my first experience simply inquiring to see if HZ is available in my area.

I call the number on the HZ web page that is specifically for California. After waiting on hold for a while, the rep comes on, asks for my phone number, and proceeeds to tell me that office doesn't handle California. So, he transfers me to the office that does.

I wait on hold. They tell me they don't handle HomeZone, and transfers me to the office that does.

I wait on hold for a while, and they tell me they don't handle California. (They've gotta be f-ing kidding. But, unfortunately not.) She's very nice, and actually takes a while to look through her directory for California Homezone, offers to check first before transferring me (nice), confirms it's the right number, and transfers me.

The new rep gets on the line, introduces himself and HANGS UP.

i got the same thing when i called for the ohio number, so ovioiusly they havent traied everyone yet, or they posted a generic number for each region

I've decided to wait until tomorrow to call back.

i got the same issues when i called the ohio number too

[DirtyTurbin]

Try these numbers:
Southwest (AR, KS, MO, OK, TX): 1-800-671-1181
Midwest (IL, IN, MI, OH, WI): 1-800-746-6555
West (CA, NV): 1-800-223-4084

[RandallA]

Try these numbers:
Southwest (AR, KS, MO, OK, TX): 1-800-671-1181
Midwest (IL, IN, MI, OH, WI): 1-800-746-6555
West (CA, NV): 1-800-223-4084

I think those are the same numbers Gary and others called. They are the same numbers found in the link.

[Smith, P.]

Try these numbers:
Southwest (AR, KS, MO, OK, TX): 1-800-671-1181
Midwest (IL, IN, MI, OH, WI): 1-800-746-6555
West (CA, NV): 1-800-223-4084

Did you bother to read last posts where we discuss the wrong phone you'd reposted from SBC site ?
Look at #227 first.

[GaryPen]

226, actually.

[Smith, P.]

+-1 is OK

[GaryPen]

226, 227, whatever it takes.

[getsome831]

Try these numbers:
Southwest (AR, KS, MO, OK, TX): 1-800-671-1181
Midwest (IL, IN, MI, OH, WI): 1-800-746-6555
West (CA, NV): 1-800-223-4084

Why bother though, no HD until next year...i'll pass until then. Horrible though, AT&T should advertise that fact a little better on the website...i caught one mention of it in the quick install guide on there website and that's it.

2wire announcement lays it out though...


http://www.2wire.com/?p=95&pid=153

[Future enhancements to the Homezone product will include a High Definition version of the receiver, as well as great new music and video content from content providers Yahoo! and Akimbo. And customers will be able to eventually program their DVR and use other “remote access” features through their Cingular wireless phone.]

-g

[Zero327]

A HomeZone HD model was fully developed, completed, priced and set for release this year, but it wasn't up to the technological standard right now and so the model was scrapped and back to the drawing board.