"Move address"

[cousineddie]

When you make the so called" move" to another town do you have to give the CSR a real address in the new city?

[JimK2]

Make sure it works

https://customersupport.dishnetwork....prepAddress.do

[cousineddie]

Move went off without a hitch, thanks for the help.

[lzqwhr]

I'll add a question to this instead of a new thread;
I called the CSR nad had them change my 'service address' to a town near me that carries my desired local channels.
Now. do I have to do anything on my side? Turn off receiver for x amount of minutes? Change anything in the Dish Menu? How long will it take before I see my new locals?

[cebbigh]

I'll add a question to this instead of a new thread;
I called the CSR nad had them change my 'service address' to a town near me that carries my desired local channels.
Now. do I have to do anything on my side? Turn off receiver for x amount of minutes? Change anything in the Dish Menu? How long will it take before I see my new locals?

I've tried doing it 3x and all that has happened each time is I lost the guide info for the existing locals. I'd like to know what I'm doing wrong.

[Voyager6]

I've tried doing it 3x and all that has happened each time is I lost the guide info for the existing locals. I'd like to know what I'm doing wrong.

Are the locals that you are trying to receive on a spotbeam that you can receive?

[cebbigh]

Tried LA and Chicago.

[Kaydigi]

Sometimes during the move the CSR doesn't add the new locals even though they say they do.

[cebbigh]

So the next step is just call them and say you don't see the locals? After that does the OTA guide just reappear?

[Hall]

I've tried doing it 3x and all that has happened each time is I lost the guide info for the existing locals.

Do you mean you lose the locals for the city that you "used" to live in before you "moved" ?? If so, you're doing nothing wrong. That's the way it is. You can't get locals for (2) cities. As also mentioned, you have to move to a city whose locals broadcast off of a satellite that you see.