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10-03-2007, 02:02 PM
|  | SatelliteGuys Senior | | Join Date: Nov 18th, 2003 Location: Los Alamos, NM
Posts: 985
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Originally Posted by rcupec  Processing and Error(s): Invalid Account Number was removed yesterday error back today i know i gave corrrect number cause i called last friday and they said i had given correct number ???? | Same here on "Error(s): Invalid Account Number" except where does one call?
-Ken
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10-03-2007, 02:30 PM
| | SatelliteGuys Senior | | Join Date: Nov 27th, 2006
Posts: 863
| | Quote:
Originally Posted by KKlare Same here on "Error(s): Invalid Account Number" except where does one call? | I called customer service but it was a waste of time. However if you read this whole thread you'll see everyone gets the invalid account number message and it eventually goes away on it's own so just keep checking and hang on a few more days.
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10-03-2007, 02:33 PM
| | SatelliteGuys Freshman | | Join Date: Dec 21st, 2006
Posts: 19
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call 1-888-873-3245 the number on bottom of rebate
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10-03-2007, 03:06 PM
|  | Pub Member / Supporter
Topic Starter
| | Pub Member / Supporter Join Date: Jan 20th, 2006 Location: Morganton, NC
Posts: 198
| | Quote:
Originally Posted by rcupec call 1-888-873-3245 the number on bottom of rebate | I agree with Steve4810 -- calling the above number is pretty much useless. I've always gotten a nice, easy-to-understand operator at this number but they typically can give no more information than the inquiry website.
As another update to mine, I keep seeing the status change on the inquiry website. One day it said "invalid account"; a later check stated that it was still processing; then it's back to "invalid". I also have another rebate showing that my $1.00 check has been mailed -- but this, too, has changed back and forth over the past week. One of these is also showing a rebate postmark of March, 2008 which, uh, hasn't happened yet.
Again, this rebate process is such a fiasco!!
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10-04-2007, 07:19 AM
| | SatelliteGuys Freshman | | Join Date: Apr 18th, 2005
Posts: 9
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I've been with Dish 10 years or so. I've done my share of whining and complaining, and I absolutely despise rebates. However, the Dish rebate check for my 622 showed up within a month, and the monthly credit took about 3 months. ...best rebate experience I've ever had.
Sorry to hear you're having problems. Rebates are generally designed to "break", but Dish's seem to be better than the average.
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10-04-2007, 08:30 AM
|  | SatelliteGuys Freshman | | Join Date: Jan 27th, 2007
Posts: 8
| | Quote:
Originally Posted by steve4810 Today the rebate query page showed that they had mailed me a check for $1.00. What?? It also said the account number was wrong but it showed up right.
I went for the on line chat option a few minutes ago and the guy wasn't very assuring saying something like "if you filled it out right you have no problem and will get the credits". Yeah, right.
If I had an ulcer it would be acting up now.
Anybody had the rebate status page come up with "$1.00 check mailed"? | Just checked mine and I also have a $1.00 check coming!
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10-04-2007, 08:47 AM
| | Supporting Founder | | Supporting Founder Join Date: Dec 13th, 2004 Location: San Francisco Bay Area
Posts: 8,872
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Has anyone actually received a $1.00 check? I just think that obviously there's an error in the amount refunded shown in the web site. Just a thought.
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10-04-2007, 01:37 PM
|  | SatelliteGuys Junkie | | Join Date: Aug 16th, 2007 Location: Knoxville, TN
Posts: 1,145
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I would be happy to get a $1.00 check as they are saying they have no record of my submission. I called the 888 number today and they gave me another address to resend the forms to.
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10-16-2007, 01:52 PM
| | SatelliteGuys Senior | | Join Date: Nov 27th, 2006
Posts: 863
| | | 70th day update
Hey kids, it's now been 10 weeks since my rebate request and I've still got zilch.
I just finished an online chat with Dish support and guess what? They are SURE I'll get the rebate but in the mean time they will forward my query to the proper department who will reply in a week. A WEEK! I guess the internet hasn't gotten to that department yet.
Of course they did ask me if I filled out the form right. (You're asking me dick-head? You have the form. You tell me. And by the way if there is a mistake let me know and fix it, OK?... But I didn't say any of that )
Any of you who posted here before have any news for us?
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10-16-2007, 02:26 PM
|  | SatelliteGuys Regular | | Join Date: Aug 21st, 2007 Location: Williamsport, PA (17701)
Posts: 282
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Still didn't get mine either. Every time I call they say, "Oh, it'll be on the next bill" and yet it never is. I am giving them one more month (next bill) and then I am really going to yell, threaten to cancel, etc.
This is nuts, it has been 4 months (for me) and at $20 a month they owe me, that is $80.....
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