The female English speaking csr "without an accent" was unbelievable, I was telling her about Dishnet new packages. No doubt in my mind she put me on hold hoping I would hang up, then hang up for me when I didn't
Thank god for the woman CSR with a very heavy Indian accent named "Mary" yeah right

...............She hooked me right up with the $29.99 HD Only Package removed all my SD receivers from my account and told me what my prorated bill would be next month, no questions asked.
BTW: I love the $29.99 HD Only Package . Will Love it even more when we get more HD channels added..........................Soon