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10-22-2008, 10:53 PM
|  | SatelliteGuys Regular | | Join Date: Sep 7th, 2005
Posts: 79
| | | Audio Drop out on Ugly Betty
For the last three weeks. My wife has recorded ugly betty on ABC via Bay Area KGO. and every time the recording is filled with audio dropouts. I've read some other postings on ABC having this problem but we record other ABC shows throughout the week and those seem fine. It's truly isolated to this one show. Is it a Dish problem or a local affiliate one? Any suggestions on who to contact?
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10-22-2008, 11:11 PM
|  | House MD Fan Forum mod | | Pub Member / Supporter Join Date: Nov 5th, 2006 Location: Northern California
Posts: 4,488
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Known problem being worked on by Dish.
See other threads on the topic.
__________________ Olevia 542i , Onkyo A-V rcvr, Magneplanar SMGs, 522, ViP622, 30" dish on 129w blog: http://kenstuart.blogspot.com/
If you like the House MD TV show, visit the House Fan Forum on this site.
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10-23-2008, 12:25 AM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Sep 30th, 2006 Location: Great High Plains
Posts: 3,107
| | | Known for what?
Quote:
Originally Posted by kstuart  Known problem being worked on by Dish.
See other threads on the topic. | Is this only a Bay area problem. I haven't noticed it for the Chicago area.
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10-23-2008, 10:22 AM
|  | SatelliteGuys Regular | | Join Date: Aug 16th, 2007 Location: Portland, OR
Posts: 296
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It's all over the damn place. ABC and FOX HD locals. It's horrible.
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10-23-2008, 12:02 PM
| | SatelliteGuys Regular | | Join Date: Jan 21st, 2008
Posts: 70
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Add me to the list in south bend indiana. Was watching the baseball game last night on fox and it was bad. First time I have notice this problem. I'm on a 722
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10-27-2008, 04:24 PM
| | SatelliteGuys Regular
Topic Starter
| | Join Date: Sep 7th, 2005
Posts: 79
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Well, we just happened to watch Ugly Betty live last thursday and the audio was fine. I then went to the recording and sure enough, audio drops galore. I hope they fix this soon.
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10-28-2008, 07:38 AM
| | SatelliteGuys Regular | | Join Date: Mar 8th, 2006 Location: Cary, NC
Posts: 144
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Last edited by zim2dive; 10-29-2008 at 07:21 AM.
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10-28-2008, 09:14 AM
| | Pub Member / Supporter | | Pub Member / Supporter Join Date: Aug 26th, 2007
Posts: 161
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It is a common and ongoing problem here with the Seattle locals. Due to my lousy hearing I've had occasion to turn on the closed caption (another 7 or 8 step kludgey process -- see recent threads). At first I thought the captioners could not spell, but I realized that what we hear as dropouts really trashes the captioning. I'm surprised more people who need the CC aren't complaining. Is ADA compliance optional?
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10-28-2008, 03:10 PM
|  | SatelliteGuys Regular | | Join Date: Aug 28th, 2006 Location: Raleigh, NC
Posts: 328
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Its a problem here in Raleigh...only on recorded or paused shows, never live...and only on ABC (at least for me). My new theory is that it is something that ABC (or local affiliate) is doing to force people to watch live programming. If DISH doesn't fix this problem, it may be the reason we move back to Directv or TWC, God-forbid!
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10-28-2008, 03:14 PM
| | SatelliteGuys Regular | | Join Date: Oct 7th, 2005
Posts: 243
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A message from Dish in response to an e-mail on this subject (specifically for KCPQ - FOX HD local in Seattle):
Thank you for your information and patience! As you know from the forums we are aware of the issue. We are assuming you are watching this on a 622 or 722 receiver. Our Software Team for the 622/722 receivers is still looking into it. To investigate this issue, our Software Engineering team is currently dissecting some of the boxes that we have retrieved from customers. The fix will most likely come in the form of a software download. They have been looking into the issue diligently and trying to get it resolved. Progress is being made. We know they are still pursuing this problem actively. As with any receiver software upgrade this includes development and testing prior to any release to customers. We are confident that a fix is on the way but as yet have no definite date.
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