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12-02-2009, 08:11 PM
| | SatelliteGuys Newbie | | Join Date: Aug 30th, 2009 Location: North Carolina
Posts: 3
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I switched from dtv 3 months ago and wish I never did.
I have had 4 service calls. I am on my 4th box and still having problems.
First 3 service calls and two boxes where for searching for sat.
Last service call and 1 box was for a reboot at random times.
And let me not forget, I was told a 722k would be installed and after the installer had the DTV sat taken down and the dish network up, he tells me I have to take a 722 not a 722k. they keep promising a 722k replacement to be sent, I have seen one which was DOA.
Dish has lost me as a long term customer.
I had 2 recieves from dtv and never one problem.
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12-02-2009, 08:41 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Sep 30th, 2006 Location: Great High Plains
Posts: 2,986
| | | Electronic equipment
Quote:
Originally Posted by Gbo  I switched from dtv 3 months ago and wish I never did.
I have had 4 service calls. I am on my 4th box and still having problems.
First 3 service calls and two boxes where for searching for sat.
Last service call and 1 box was for a reboot at random times.
And let me not forget, I was told a 722k would be installed and after the installer had the DTV sat taken down and the dish network up, he tells me I have to take a 722 not a 722k. they keep promising a 722k replacement to be sent, I have seen one which was DOA.
Dish has lost me as a long term customer.
I had 2 recieves from dtv and never one problem. | The thing is in most cases if electronic equipment id going to go bad there will be a good chance it will be in the 1st few weeks. Now as far as not getting the 722k instead of the 722 then just keep bugging them and for the inconvience that you have gone thru you should get the OTA module for free. So contact CEO @ Echostar. com. and tell them all the crap you have had to go thru and they will fix things right. It's too bad that you have had problems but I guess you just have been having a bit of bad luck. Also wondering if there may be a wiring problem that is cousing the short life experience on the DVR's?
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12-03-2009, 12:14 AM
| | Pub Member / Supporter | | Pub Member / Supporter Join Date: Jul 23rd, 2007 Location: O'fallon, MO
Posts: 128
| | Quote:
Originally Posted by yomama After I switched to Dish, now Directv sends me at least once a week an offer that was way better than what I wanted at the time I would have stayed with them.....got two offers already this week alone. Go figger  | Yes my two "friends" I know I will hear from weekly, Charter and DirecTV. Both go straight to the recycle bin!  |
12-03-2009, 07:22 AM
| | SatelliteGuys Freshman | | Join Date: May 19th, 2009 Location: Albany NY
Posts: 27
| | Quote:
Originally Posted by whatchel1 The thing is in most cases if electronic equipment id going to go bad there will be a good chance it will be in the 1st few weeks. | That's not my experience with the two 722K's I've had. They both started out operating perfectly but over the course of several months, slowly developed more and more operational glitches - skipping to end of recordings, pauses/glitches in the audio or video, etc. I'm not going to bother getting another replacement.
FWIW, my old Tivo on DTV never had a single glitch in 5 years of use. In the future, I'll go with whoever offers a Tivo HD DVR.
Last edited by bgee; 12-03-2009 at 09:26 AM.
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12-03-2009, 08:19 AM
|  | SatelliteGuys Senior | | Join Date: Sep 8th, 2003 Location: Central Florida
Posts: 969
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I get 9 HD local channels with Directv. DISH is not even close.
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12-03-2009, 08:26 AM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Oct 24th, 2006 Location: Grand Island, NY
Posts: 1,020
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Originally Posted by Curtis0620 with Directv. DISH is not even close. | That sounds like the same Propaganda that DTV uses in all their written advertisements I receive. Do you write for them?
__________________
Just give me the Sabres and Yankees in HD
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12-03-2009, 08:49 AM
| | SatelliteGuys Regular | | Join Date: Jun 8th, 2009 Location: Chattanooga
Posts: 419
| | Quote:
Originally Posted by Curtis0620 I get 9 HD local channels with Directv. DISH is not even close. | Nice, what channels are they?
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12-03-2009, 11:53 AM
| | SatelliteGuys Senior | | Join Date: Sep 8th, 2003 Location: Central Florida
Posts: 969
| | Quote:
Originally Posted by --sexy-warlock-- Nice, what channels are they? | Orlando
2-NBC,6-CBS,9-ABC,18-CW,24-PBS,27-IND,35-FOX,56-ION,65-MYTV)
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12-03-2009, 12:18 PM
|  | SatelliteGuys Regular | | Join Date: Nov 10th, 2008 Location: Matamoras PA
Posts: 81
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I had D*, then took a cable package, and have now had dish for about 1 year. For me dish is the best of them. Most bang for the buck. Had a problem with my first receiver from dish, and their customer service was so much better than D*. Sent a tech out with a replacement the next day. Forget about cable here. It is Cablevision, and the software on their boxes is from the stoneage.
One thing that I notice, in some of the post about D*, is that people had problems with returning boxes. I also had a problem. I sent the damn box back to them, and got a notice from a collection agency about a month later. They claimed that they never received the box. It was quite a mess and when dealing with them, they were rather nasty. I would never go back to them just for that reason. I finally did get it taken care of. They had the box, but it scanned as a different receiver. Their fault.
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