|
Welcome to SatelliteGuys.US - America's Most Popular Satellite Information Forum!!
You are currently viewing our forums as a guest which gives you limited access. By joining our free community you will have access to post & reply messages in our forum, play in our fun arcade and communicate privately with other members as well as enjoy many other members only features.
Also as a registered member you will also see much less advertising!
Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
CLICK HERE TO REGISTER!
|
 | 
12-13-2009, 02:36 PM
| | SatelliteGuys Newbie | | Join Date: Dec 12th, 2009 Location: The great state of Texas
Posts: 2
| | | dish remote access
Hi - I am new here and new to Dish. We had our service put in last week. I have my VIP722 DVR hooked into my Actiontec GT724R router/modem, via ethernet cable, I have McAfee running also. I cannot get the remote access website to recognize that the DVR is connected online. I have tried resetting the connection throughthe menu, it comes right back and shows connected online again. tried powering down both the VIP722 and the router and restarting.
The menu in Dish shows it as "connected online", but the activation screen at dish.sling shows it is not connected.
McAfee and the router both show the status of the DVR as an "unknown" item.
I am not sure what, if any, ports I need to open in the router also unsure of how to get Mcafee to recognize it on the network and not just show it as "unknown" with an IP address.
I would appreciate any help with this, it's driving me crazy!
Thanks in advance |
12-13-2009, 11:08 PM
| | SatelliteGuys Newbie
Topic Starter
| | Join Date: Dec 12th, 2009 Location: The great state of Texas
Posts: 2
| | | In case anyone else ever has to solve this problem- It was due to a router issue. Had to open the ports to the "unknown" box attached to my network. Apparently Dish thinks that people should just know how to do this on their own as there is no information anywhere on the site about port forwarding on a router. Did find a little blip about it on their tech forum, but, their port numbers were still wrong. |
12-13-2009, 11:48 PM
| | Pub Member / Supporter | | Pub Member / Supporter Join Date: Jul 23rd, 2007 Location: O'fallon, MO
Posts: 212
| | FYI, I believe most of us did nothing other than register our receivers to get this working. |
12-14-2009, 12:16 AM
| | SatelliteGuys Junkie | | Join Date: May 5th, 2007 Location: Salem, OR
Posts: 4,449
| | | Typically, you don't have to tinker with port forwarding at all. I've run a couple of different routers and never had to do anything special for my ViP622 to work with Sling Guide. |
12-14-2009, 09:26 AM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Jun 13th, 2008 Location: Hancock County, Maine
Posts: 1,075
| | It has do with the router. Most of the time you don't need to set up Port Forward, but with some Routers you need to.
__________________
My System:
Diish Network- 2 Dish 500's (110, 119, 61.5), ViP 612 & Vip 222
Switched to Dish Network from Directv on 9/25/09 & Best Move I have ever made! |
12-14-2009, 10:16 AM
|  | Publican / Supporter | | Supporting Founder Join Date: Sep 7th, 2003 Location: Rohnert Park, CA
Posts: 10,464
| | | I just plugged my 722 into my router and all was well....
__________________
Bobby |
12-14-2009, 11:25 AM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Oct 10th, 2003 Location: Southern CA
Posts: 192
| | Quote:
Originally Posted by Bobby  I just plugged my 722 into my router and all was well.... | Recently made a direct Cat 5e cable connection to my 722K from my Airport router. Went to the screen activation page and, while it showed status as "connected online," would not complete the Web Activation drill. However, it does show on the DISH Remote Access site, so it's all good. Guess you can't always trust what DISH sez  |
01-19-2010, 02:15 PM
| | SatelliteGuys Newbie | | Join Date: Jan 21st, 2004
Posts: 3
| | Quote:
Originally Posted by Nashoba In case anyone else ever has to solve this problem- It was due to a router issue. Had to open the ports to the "unknown" box attached to my network. Apparently Dish thinks that people should just know how to do this on their own as there is no information anywhere on the site about port forwarding on a router. Did find a little blip about it on their tech forum, but, their port numbers were still wrong. | So what ports did you have to open? I just replaced my router with one from Zyxel and all 3 of my DVRs are intermittently Offline through Dish Remote Access. I've tried disabling the firewall with no improvement. | | Thread Tools | Search this Thread | | | | | Display Modes |  Linear Mode | 
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | | All times are GMT -5. The time now is 10:46 PM. |
