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  #11 (permalink)  
Old 02-01-2010, 07:53 AM
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Join Date: Mar 19th, 2006
Posts: 127
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Hmm....

Quote:
We would like to introduce changes that you will see on your billing statement beginning February 2010.

We have made changes to the layout of your bill which will hopefully make it easier to read.

Some of our programming packages have new names: Classic Bronze 100, Classic Silver 200 and Classic Gold 250 are now America’s Top 120, America’s Top 200, and America’s Top 250. TurboHD Bronze, TurboHD Silver, and TurboHD Gold are now DISH America, DISH America Silver and DISH America Gold.

DISH is pleased to announce that we are not changing prices on our core programming packages at a time when other pay TV providers are increasing their prices.

With DISH, there is no monthly fee for your first receiver which, in some cases, may operate two TVs. For each additional receiver beyond the first, we have combined what was previously up to three separate fees per receiver, into one fee per receiver. To give you the best pricing if you have multiple receivers, we will always consider the receiver with the highest monthly fee as your first.

Receiver Family Monthly Fee for Each
Receiver Beyond the First
Duo DVR Receiver $17
Duo Receiver $14
Solo DVR Receiver $10
Solo Receiver $7

When combined with our programming and compared against other pay TV providers, we continue to provide the best value in the pay TV industry.



DVR SERVICE
If you have a DVR receiver on your account, the $5.98/mo. DVR fee for your first DVR receiver has been replaced with an account DVR Service fee of $6.00/mo.



DVR/LOCALS BUNDLE
The DVR/Locals bundle package is no longer available. You will see the monthly DVR Service listed separately at $6.00/mo.
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  #12 (permalink)  
Old 02-01-2010, 07:56 AM
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KAB KAB is offline
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Join Date: Sep 20th, 2005
Location: Indianapolis, IN
Posts: 6,384
Pay attention to e-mail address now being ID, no longer username.
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  #13 (permalink)  
Old 02-01-2010, 08:05 AM
Scott Greczkowski's Avatar
Welcome to SatelliteGuys!
 
 Proud Staff Member
Join Date: Sep 7th, 2003
Location: Central Connecticut
Posts: 38,451
Here's what it says and it says what I said back in December... I wonder where the calculator is?

This is what it says when I log in.

Quote:
We would like to introduce changes that you will see on your billing statement beginning February 2010.

We have made changes to the layout of your bill which will hopefully make it easier to read.

Some of our programming packages have new names: Classic Bronze 100, Classic Silver 200 and Classic Gold 250 are now America’s Top 120, America’s Top 200, and America’s Top 250. TurboHD Bronze, TurboHD Silver, and TurboHD Gold are now DISH America, DISH America Silver and DISH America Gold.

DISH is pleased to announce that we are not changing prices on our core programming packages at a time when other pay TV providers are increasing their prices. (Note from Scott... If this is true, ten why is my bill going up so much?)

With DISH, there is no monthly fee for your first receiver which, in some cases, may operate two TVs. For each additional receiver beyond the first, we have combined what was previously up to three separate fees per receiver, into one fee per receiver. To give you the best pricing if you have multiple receivers, we will always consider the receiver with the highest monthly fee as your first.

Receiver Family Monthly Fee for Each
Receiver Beyond the First
Duo DVR Receiver $17
Duo Receiver $14
Solo DVR Receiver $10
Solo Receiver $7

When combined with our programming and compared against other pay TV providers, we continue to provide the best value in the pay TV industry.

DVR SERVICE
If you have a DVR receiver on your account, the $5.98/mo. DVR fee for your first DVR receiver has been replaced with an account DVR Service fee of $6.00/mo.

AMERICA’S “EVERYTHING” PAK
To conform with our new structure for DVR Service, you will see a separate DVR Service fee on your statement. At the same time, we have reduced the price of America’s “Everything” Pak by $2.99/mo.

CREDITS TO YOUR ACCOUNT
You have participated in a long-running promotional offer where you received discounted pricing on your 2-TV receivers by connecting them to a phone line. That promotional offer expired on January 31st. Because you are a valued customer, we have provided receiver credits on your account for six months.

CREDITS TO YOUR ACCOUNT
Because you have been a valued customer of ours, we will provide you with a loyalty credit for the next 6 months.

“The messages contained on this page are based on your account as of 01/27/2010. Any changes made after that date may not be reflected.”
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  #14 (permalink)  
Old 02-01-2010, 08:12 AM
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Supporting Founder
 
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Join Date: Sep 11th, 2003
Location: pittsburgh pa
Posts: 9,152
Well if ALL they are offering me is 6 bucks a month loyalty credit, after I have had at least 3 receivers forever, and occasionally 4.

They are sending me a CLEAR MESSAGE, they dont want me as a customer any longer!
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  #15 (permalink)  
Old 02-01-2010, 08:17 AM
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Join Date: Sep 14th, 2003
Location: Moscow Russia
Posts: 3,711
Quote:
Originally Posted by Bob Haller View Post
Well if ALL they are offering me is 6 bucks a month loyalty credit, after I have had at least 3 receivers forever, and occasionally 4.

They are sending me a CLEAR MESSAGE, they dont want me as a customer any longer!
took them long enough!!!
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  #16 (permalink)  
Old 02-01-2010, 08:28 AM
Bob Haller's Avatar
Supporting Founder
 
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Join Date: Sep 11th, 2003
Location: pittsburgh pa
Posts: 9,152
My increase after credits would be 34 bucks a month. The 5 buck credit is per account not per receiver connected to phone line. and only for 6 months.

the rep was nice, but wanted to get me off the phone

Dropping that discount is stupid.....
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  #17 (permalink)  
Old 02-01-2010, 08:30 AM
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Supporting Founder
 
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Join Date: Sep 11th, 2003
Location: pittsburgh pa
Posts: 9,152
The rep said the good news is direct tv is raising their ratyes next month, so gain some lose some.....

I pointed out the D extra receiver fee is 5 bucks
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  #18 (permalink)  
Old 02-01-2010, 08:42 AM
Bob Haller's Avatar
Supporting Founder
 
 Supporting Founder
Join Date: Sep 11th, 2003
Location: pittsburgh pa
Posts: 9,152
For the benefit of others if yiou press loyalty supervisor they will sweeten the deal to 11 bucks a month for 6 months.....
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  #19 (permalink)  
Old 02-01-2010, 08:55 AM
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Welcome to SatelliteGuys!
 
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Join Date: Sep 7th, 2003
Location: Central Connecticut
Posts: 38,451
Just cancel already Bob as if you stay you are going to be REALLY unhappy in 6 months when those credits run out.
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  #20 (permalink)  
Old 02-01-2010, 08:59 AM
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SatelliteGuys Regular
 
Join Date: Dec 11th, 2005
Posts: 188
No need for Dish network no more i just switch to Verizon Fios triple play.
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