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Go Back   SatelliteGuys.US > Signals From The Sky > The Dish Network Forum
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  #51 (permalink)  
Old 12-03-2005, 05:46 PM
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Location: Prestonsburg, KY
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Yep I have spoken with them alot in the past, even revealing all that I do and can see when stuff is changed, talking to them about 1280x1080i and everything

they assured me that all Voom would be going to 1920x1080i eventually, this was back in sept. last time I spoke with them, obviously that was not the case

I have emailed them when audio errors started on Showtime HD before and they have confirmed and fixed them

all in all Dish Quality conversations have been great

-Gary
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  #52 (permalink)  
Old 12-03-2005, 05:57 PM
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I think everyone needs to email the ceo at Dish also, this is unexceptable!
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  #53 (permalink)  
Old 12-03-2005, 06:04 PM
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This is why I hope Voom 21 ends up on my cable system (but I'm not holding my breath). Even those few channels I have in common between cable and Dish (ESPN HD, DHD, HDNet etc.) look a little better on cable.
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1080 x 1920 - the only true HDTV.
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  #54 (permalink)  
Old 12-03-2005, 06:11 PM
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Hey at least all the e-mails to quality dept will cause them to create a template to reply to them with
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  #55 (permalink)  
Old 12-03-2005, 06:11 PM
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E-mail sent, no response as of yet.
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  #56 (permalink)  
Old 12-03-2005, 06:25 PM
Drone35's Avatar
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Arrow Responce!

Here is the responce I got from Dish, same ol, same ol, bla bla bla!


Thank you for taking the time to comment on the quality of the Dish Network. We have received your email and will be looking into the concerns you have identified. Your comments are important to us. Through our own cutting edge technology and your feedback, we will continue to improve the already superior quality of our service.
This email address is primarily for service quality issues to aid the Quality Assurance Team in the continuing effort of providing our customers with the best possible picture and sound. While each comment is reviewed, due to the amount of email that is directed to our mailbox, we can not respond to each individually.
To better serve you, we also have the following electronic mail resources that can be utilized:
Customer Service, billing and programming issues can be addressed to feedback@echostar.com
Charlie Chat Questions or comments can be addressed to charliechat@echostar.com
Our World Wide Web site contains a large amount of information that may also assist you in getting your questions answered. Our web site is located on the internet at<http://www.dishnetwork.com/>.
Again, thank you for the feedback.

Sincerely,
Dish Network Quality Assurance Team
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  #57 (permalink)  
Old 12-03-2005, 07:12 PM
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I think they must be planning to be adding 2 HD channels to those 4 channels that are 2 / TP. And since dish has some pre-conceived notion that they can't have 3 HD channels with 1920 x1080i on a transponder, they lowered the res to 1280. I say all that cause if you look at table layout the put up for the 11 ghost channel the 129 and 61.5 channels do not match up, so those will probably change and 2 channels will join the monsters annd animania transponers, since 21 channels fits evenly at 3 channels / tp
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Old 12-03-2005, 07:22 PM
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This HD Lite is like a disease that won't go away. On DirecTv I do not watch any HD channels for this same reason and now that VOOM is going the HD Lite route it just makes me mad because there's no other service provider who can give me what I pay for. I am still emailing people I know from every angle possible and directing them to this thread to let them know how we customers feel about being cheated of true HD programming.

I suggest you all to keep sending emails an complaint about this. The more 'they' hear hopefully the more 'they' will pay attention. I won't give up yet. I will keep the good fight.
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Old 12-03-2005, 07:25 PM
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I still have 2 C-band dish's in my yard , both need dish movers and new receivers as I don't get 4dtv and would need a sidecar for HD, but if I have to I will...
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Old 12-03-2005, 07:32 PM
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I dropped an "email of concern" to dishquality, citing that my VOOM channels don't look quite as good as they did before. And stating that picture quality is very important to me.

I'm not going to cancel Dish immediately because of this. I think it is better to lobby for a change. Our best chance to get all of the VOOM channels in high res is through Dish.
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