|
Welcome to SatelliteGuys.US - America's Most Popular Satellite Information Forum!!
You are currently viewing our forums as a guest which gives you limited access. By joining our free community you will have access to post & reply messages in our forum, play in our fun arcade and communicate privately with other members as well as enjoy many other members only features.
Also as a registered member you will also see much less advertising!
Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
CLICK HERE TO REGISTER!
|
 | | 
11-03-2006, 06:24 PM
| | SatelliteGuys Newbie | | Join Date: Nov 3rd, 2006
Posts: 3
| | | Roof Leak from dish... I pay for it, AND to move Dish?
I got Dish network installed two years ago, was OK until now, but now I have a leak from the roof into the attic, and water stains on ceiling and wall  , right below Dish.
Dish is on lowest part of sloped shingle roof, close to one corner of the two story house. I signed up for service thru my phone company, Sothwestern Bell (ATT now). I called to ask them to fix the problem and move the dish to a sidewall. They want me to pay $99 to move it  , if the installer caused the problem I don't think I should pay anything to correct it (by moving the dish), and probably they should pay for fixing the leak and damage to the sheetrock. Any ideas of how to deal with this?  |
11-03-2006, 06:26 PM
|  | Supporting Founder | | Supporting Founder Join Date: Oct 20th, 2004 Location: earth
Posts: 3,220
| | ceo@echostar.com send them an email explaining your situation they may be able to help ya  to satguys
__________________ Target Field Season Ticket Holder Excel Center Season Ticket Holder Tcf Bank Season Ticket Holder Target Center Season Ticket Holder TwiningAgain WildingAgain GopherNation WolvingAgain
*ISH Apr 22 04-? AEPhd,ss,Euron rsn pack on VIP622, VIP722k, and VIP922AUDIT TEAM IS WORTHLESS!DITCH DISH Cable 6416 Apr.06 *tv 4 hr20 HdDvr(Software 0x3A8 CutEdgeTester)*vu 6000c,2 9242,2 5900*C dsr 530 HdDvr 3 HDA2's Iphone 3GS 4.0 software jailbroken and unlocked Google Nexus One rooted frf85b sofware version 2.2 Ps3,PsP,Wii 4.2u with homebrew channel and usb loader gx,3 360 1 20gb hdd 2 250gb hdd(1HdDVD),xbox Im Purple DtvPal Dvr with 1tb hdd Sam DTBH260F Ps3 500gb hdd Folding Home StonePhillips420         |
11-03-2006, 06:40 PM
| | SatelliteGuys Newbie
Topic Starter
| | Join Date: Nov 3rd, 2006
Posts: 3
| | Thanks for the quick reply Stone, I will give that a try but sounds like a really longshot.
If anyone has other ideas please let me hear from you... |
11-03-2006, 06:43 PM
| | Supporting Founder | | Supporting Founder Join Date: Oct 20th, 2004 Location: earth
Posts: 3,220
| | ceo@echostar.com has a pretty good track record of repling
please in clude your name account number and phone number in email to them
my guess is you should get a reply via phonecall by tueday at latest as its the weekend now
good luck
please let us know how it turns out
__________________ Target Field Season Ticket Holder Excel Center Season Ticket Holder Tcf Bank Season Ticket Holder Target Center Season Ticket Holder TwiningAgain WildingAgain GopherNation WolvingAgain
*ISH Apr 22 04-? AEPhd,ss,Euron rsn pack on VIP622, VIP722k, and VIP922AUDIT TEAM IS WORTHLESS!DITCH DISH Cable 6416 Apr.06 *tv 4 hr20 HdDvr(Software 0x3A8 CutEdgeTester)*vu 6000c,2 9242,2 5900*C dsr 530 HdDvr 3 HDA2's Iphone 3GS 4.0 software jailbroken and unlocked Google Nexus One rooted frf85b sofware version 2.2 Ps3,PsP,Wii 4.2u with homebrew channel and usb loader gx,3 360 1 20gb hdd 2 250gb hdd(1HdDVD),xbox Im Purple DtvPal Dvr with 1tb hdd Sam DTBH260F Ps3 500gb hdd Folding Home StonePhillips420 |
11-03-2006, 07:27 PM
| | SatelliteGuys Newbie | | Join Date: Nov 3rd, 2006
Posts: 3
| | I had a leak caused by my install. It didn't show itself until 2 years after the install. I called Dish CS and explained everything to them. They had a roofer out within 48 hours.
__________________
Sony KDS-R50XBR1
Yamaha HTR-5990
622
Location - Mt. WhereinthehellamI? So. Utah |
11-03-2006, 10:34 PM
|  | Pround Staff Member | | Proud Staff Member Join Date: Aug 9th, 2004 Location: Far West -- Western North Carolina
Posts: 4,424
| | Email ceo@echostar.com like others have said.
This is why I very rarely install a dish on a roof, and then, I have the customer sign a statement that they approve, and assume all responsibilites. |
11-04-2006, 10:37 AM
| | Supporting Founder | | Supporting Founder Join Date: Dec 13th, 2004 Location: San Francisco Bay Area
Posts: 9,452
| | He signed through Southern Bell (AT&T), will the ceo@echostar.com people be able to help him since he signed through AT&T?
This is why I would never allowed a dish on my roof. Yes, it was probably a bad installer but I'm not taking a chance. |
11-04-2006, 11:10 AM
|  | DVR Addict~Mad Scientist | | Supporting Founder Join Date: Mar 16th, 2004 Location: Satsuma, AL
Posts: 6,293
| | I agree, roof mounts are bad news. Even my OTA antenna is on a pole in the back yard. (my wife said no way is that ugly thing gonna be attached to our house!) |
11-04-2006, 11:32 AM
|  | SatelliteGuys Regular | | Join Date: Sep 7th, 2005 Location: Indiana
Posts: 373
| | | |
11-04-2006, 11:56 AM
| | SatelliteGuys Junkie | | Join Date: Jan 28th, 2006 Location: memphis
Posts: 1,193
| | | Most people only want the free install and think they shouldn't have to pay for anything like that.
I had a salesperson tell a customer he could have his dish mounted anyway he liked. He took that to mean that I would install an in motion system in his RV for free. ROFLMAO @ that moron. | | Thread Tools | Search this Thread | | | | | Display Modes |  Linear Mode | 
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | | All times are GMT -5. The time now is 10:40 PM. |
