Thread: 10 Dollar Change Package Fee????

Is it true that John "Darth Vader" Malone has instituted a 10 DOLLAR fee to downgrade to lower package!!!
I think e* subscribers are gonna get their turn to laugh at d* subs!!



http://www.dbstalk.com/showthread.php?t=147319

Originally Posted by juan

Is it true that John "Darth Vader" Malone has instituted a 10 DOLLAR fee to downgrade to lower package!!!
I think e* subscribers are gonna get their turn to laugh at d* subs!!



Change package fee - DBSTalk.Com

This is nothing new. Anytime you downgrade anything with D* within 30 days of adding a service its a $10 fee. Been like this for awhile now. In other words anytime you upgrade a service you must kep it for 30 days before you can downgrade. Or you pay $10
E* it doesn't matter if you had it for 30 years your still going to pay a downgrade fee everytime you downgrade.
Unless you use the automated phone service to downgrade Premiums only.

Originally Posted by Hemi 6.1

E* it doesn't matter if you had it for 30 years your still going to pay a downgrade fee everytime you downgrade.
Unless you use the automated phone service to downgrade Premiums only.

Not always true. I haven't been charged anything the last 2 or 3 times I have downgraded.

I have. Thats the policy. So now I use the automated service.

I didn't think E* allowed you to automatically downgrade programming. Now that D wants $10 to downgrade so will E.

Originally Posted by Stargazer

I didn't think E* allowed you to automatically downgrade programming. Now that D wants $10 to downgrade so will E.

this has always been the case. D will charge you $10 if you change your programming within 30 days of any other previous changes. so you can change your package let's say every 2 months while E is more strict with this. my experience anyway

I was under the impression that this was for premiums only (even then you could change from one premium to another of the same price for no fee). In any case, doesnt seem to be a new thing, as pointed out.

Edit: Dont forget that this info apparently came from a CSR., and the O.P. didnt get charged.

When I was with E* it was always $5. to downgrade programming no matter how long.
With D* after 30 days was no charge.

Here's a new one for E* subs to laugh at.New D* subs are having their prices locked in until 2010.

They charge you 5-10$ to do something that costs them pennies to do (only cost would be to take your call, cheaper if they let you do it online) Thats crazy. Imagine if cell phone companies did that, or cable companies.