Thread: What The Hell Is Wrong With DirecTV

Originally Posted by Hemi 6.1

Its not all peaches and cream.

Never said it was.

Originally Posted by JAG72

Never said it was.

We agree on that.

We've had Directv since 2000. My parents got suckered into Dish 2 years ago when AT&T had a contract with them in our state. (Now AT&T have teamed up with Directv and dumped Dish.)

I've compare the two. I can honestly say that we've had LESS problems with Directv then they have had with Dish. We live close to each other so you would think weather problems and such would be about the same between the two, but their Dish is out a lot more then our Directv. Also, the package they have is crap. Seriously...and their guide drives me nuts!

Here is my two sense on Directv:
Now that said, I have noticed some disturbing trends with our Directv. For one, THE PRICE! We signed up years ago because we HATED Adelphia cable. At the time, it was the ONLY cable service available where we lived...and we lived in a MAJOR US city. Directv's whole thing was that they didn't increase rates as much as cable...yeah, right. We've seen a 50% increase in price since 2000. Also, we've gotten new channels, but they have been mostly crap that I wouldn't pay to watch if I had a choice. As for their customer service...at its best it is okay. I've had some really great experiences and some where I have rattled off more "off colour" phrases in a single breath then I thought possible.
I will say that everytime I have threatened to leave Directv, they have sweetened the deal enough to convince me to stay. The only alternative has been Dish (which I'm not interested in) and one of the MUCH MORE expensive cable companies in the area. I will give Directv that. If we wanted a comparable package with a cable company, we'd be paying almost $20 more per month - and we don't have all the bells and whistles. We started with the old Select Plus with Directv and then have gone between the Spanish package (and we are Irish...but you couldn't beat the deal at the time! That package has been discontinued and then brought back very subpar), Choice and Choice Plus for the last 5 years or so. Directv also has the 101 Network. That is where you will find me many nights. I do really like most of the stuff they show there. So there is one other plus I guess.

All of that said, we've decided to dump them ALL and go with ShawChoice outta Canada. We had it in Halifax and for the money...there is A LOT more channels that we will actually watch and enjoy. I like that Directv gives us the NHL channel, but Shaw has a lot more variety, family and childrens programming for the money...music too. We used to get MuchMusic with Adelphia (the only plus) and we miss it. It is far superior to MTV in everyway. Directv also has the 101 Network. That is where you will find me many nights. I do really like most of the stuff they show there.

So, I hope I didn't deter this topic too much off course. To be honest, I think Dish and Directv are pretty similar. I am unhappy with all the extra price increases and the fact that since I've been a long standing Directv customer, I can't take advantage of the "bundle" deals with AT&T that everyone else in our area are getting...but soon that will all be a distant memory.

Originally Posted by JAG72

So they canceled the service the same month that they had it installed .......

Don't they have 30 days to cancel with no fees?

Originally Posted by vurbano

Don't they have 30 days to cancel with no fees?

Unless there is State law to the contrary, there's about a four day period.

The key to getting things fixed is to report any trouble early and often.

You know whats sad about this...

DirecTV STILL has my money.

Originally Posted by Scott Greczkowski

You know whats sad about this...

DirecTV STILL has my money.

STILL!!!.

Corporate greed is going to really hurt DirecTV.First they eliminate including the DVR Fee from the Premier package(yet Dish's AEP still has the DVR fee included),then they won't authorize the R22s for HD unless you pay the upfront lease fee($200.) for another HDDVR and don't tell me DirecTV can't do that because over at the other site there are several posts that proclaim they did it no problem for them!.
Plus DirecTV is adding 24 month commitments? Sounds like a company worried about losing subscribers to me!.


Yet Dish has some issues too! their 625 is at least the best DVR I have used with 2-120 minute live buffers in Single Mode,PIP/Splitscreen(you can see and select what you want with the swap button).Then you think about going with Dish's ViPs and they only have 2-60 minute live buffers?? what's up with that?.

Seems like I will be a Dish SD subscriber for a long time.

Originally Posted by Scott Greczkowski

You know whats sad about this...

DirecTV STILL has my money.

That's F* incredible!!!!

Originally Posted by rey_1178

That's F* incredible!!!!

Sounds like verizon. When I switched to Vonage it took them months for them to give me back my money. That's BS.