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  1. #11
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    whatchel1 is offline Pub Member / Supporter
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    shipping

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    Quote Originally Posted by NightHawk View Post
    Mine started doing the same thing. Breakups and loss of pause capability. When I talked to the CSR she told me my 622 isn't supposed to pause live TV.

    I had to convice her it was supposed to. They're sending me another one (leased) but I have tp pay shipping. I think it has been running too hot and needs a good cleaning but I'm not doing that.
    Why are you having to pay shipping? The sucker is dying.

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  3. #12
    NightHawk is offline SatelliteGuys Regular
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    Quote Originally Posted by whatchel1 View Post
    Why are you having to pay shipping? The sucker is dying.
    Good question. I felt the same way but it wasn't worth $14 to me to keep arguing with the non-english speaking CSR. It was painful as it was and I just wanted to hang up. I probably should have insisted on no shipping charges though.

  4. #13
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    Quote Originally Posted by whatchel1 View Post
    Why are you having to pay shipping? The sucker is dying.
    No DHPP probably.

  5. #14
    whatchel1's Avatar
    whatchel1 is offline Pub Member / Supporter
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    I'd try emailing CEO @ echostar.com and see about getting it credited back on the account.

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