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- 11-12-2009 06:59 PM #1
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VIP211-HDMI cable in the package?
ADVERTS 1
Does anyone know if there is a single HDMI cable included with VIP211 or VIP612?
My installer took all the boxes leaving me just the receivers...
Thanks!
- 11-12-2009 06:59 PM # ADS
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- 11-12-2009 07:00 PM #2
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no! we carry them seperately and are required to charge for them, but not all techs carry them.
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- 11-12-2009 07:05 PM #3
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The 211k that my neighbor had installed a few months back had an HDMI cable in the box. No charge for him. Looks like different rules depending on region.
Bobby
- 11-12-2009 09:45 PM #4
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Some offices charge for it, some don't. In my opinion if we gloat about having such great HD why not provide the customer with the best equipment up front with the install? Why say we have the best HD if we don't give you the best option for connectivity in the first place?
- 11-12-2009 10:10 PM #5
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Probably somebody in accounting has been drinking the Monster Kool-Ade and thinks HDMI cables are expensive.
Dish 1000.4 Eastern Arc dish, ViP 622 with broken HDMI port
GeoSatPro 90cm dish, Sadoun PowerTech DG-280 motor, DMS Avenger PLL321S-2 LNBF, Solomend PVR-800 (Openbox S9) receiver
- 11-13-2009 10:37 AM #6
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Our office comps HDMI cables. We also carry component cables if needed. We also don't charge for Phone-ex, Dishcomm, or Slink-links. But that is our office, I know it is different all over.
- 11-13-2009 05:10 PM #7
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Thank you all for the info.
I wasn't one of the lucky ones... didn't get anything - not even a manual for the receivers (all units were brand new out of the box)
- 11-13-2009 05:18 PM #8
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You should of gotten a manual along with a channel card. Also you should of received a 25' phone jumper and a RCA cable (red,white & yellow)
Originally Posted by greggy101 
As far as the HDMI cable goes, Like the above posters mentioned, Dish Network does not supply the HDMI cable in the box. Some offices have them available for purchase and some stock them as hand outs. In my case, As a sub contractor, I have to to purchase them and have them on hand so I either have to charge the customer what I pay for them or call my dispatcher and see if they will reimburse my cost.
In my opinion, Dish Network should include them in the box to avoid this type of problems.
- 11-14-2009 09:45 PM #9
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no..The only cables in the pack out are Composite( RCA and the phone jumper..Techs ( at least our office) carry Component cables to be given to the customer at no out of pocket and HDMI cables for sale. Originally Posted by greggy101
DNS offices may be different. HOwever in the narrowest of contexts, the answer is no..
- 11-14-2009 09:48 PM #10
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The option IS available. The operative word being "option"... Originally Posted by magnum2066 Some offices charge for it, some don't. In my opinion if we gloat about having such great HD why not provide the customer with the best equipment up front with the install? Why say we have the best HD if we don't give you the best option for connectivity in the first place?
Also there is the cost factor. Companies must purchase these items and as any business would, have the perfect right to sell the items for a profit.
The other choice for the customer is to take the standard or component route.
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