Error 318 - VIP 722 - Guide will not update - Outdated information

**ianai** · 11-13-2009 10:08 PM

Good evening all!

I'm having some trouble with my receiver refusing to update its guide. I live in coastal Virginia, and we had some bad weather in the last few days. At some point, my Guide got out of whack and now it simply will not update. It tries, but never seems to work. Any ideas?

The error is 318. Again, it's a vip722. The broadband connection had be reset, but it's up and running again. Will continue to search forums. I didn't find anything relevant on the error message.

Thanks!!

**Hall** · 11-13-2009 10:19 PM

Press MENU on your remote, then 6, 1, 1. Run a "Check Switch". When it's done and you exit out of that menu, it will attempt to do a guide download.

**ianai** · 11-13-2009 10:25 PM

Ahh thanks! I just returned from doing just that to update the status. Oddly, it got like halfway through, then backtracked all the way to the beginning and now it's up to date.

Thanks for the reply!! I'm not sure why the normal method wouldn't update the guide, even the post-reboot routine wouldn't update it. Regardless, I'm in business.

**whatchel1** · 11-14-2009 12:24 AM

I'm having the same problem right now on 722k. I tried red button reset, soft reboot, hard reboot. Still guide wouldn't update, so just did a chk switch and it is downloading guide. Thought it migh have something to do with this afternoon was trying to change to a different satellite dish for 72.