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Thread: VIP 411 picture freezing
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- 11-21-2009 09:11 PM #1
SatelliteGuys Regular
- Join Date
- Feb 17th, 2005
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- Laurel Springs NJ
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VIP 411 picture freezing
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All of a sudden the satellite picture on my 411 is freezing. If I go to an OTA station it plays nice. Go back to a satellite channel the picture is frozen. Even when I go to a different satellite channel, the picture is the frozen picture from the first channel BUT the sound is from the second.
Now when I go to the guide or to the Menu screens the picture is fine. Now 1 other thing that has been happening. Up to about 2 or 3 weeks ago, the receiver would go to the standby mode during the night like my other 2 211's but about 2 or 3 weeks ago we find the receiver has shut completely off. We have to turn it on from the remote. Haven't seen what happens if I shut it off from the front panel.
Any ideas? I hope the receiver is dying on me.
- 11-21-2009 09:11 PM # ADS
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- 11-21-2009 09:24 PM #2
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- May 5th, 2009
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- Southwest Michigan
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It's Dying On You! I think it is dying on you. Call or chat with DISH online and have them send you a replacment reciever. Also, How old is the reciever?
Hope I can help!Dish Setup: 2 Hoppers, 3 Joeys. Programming: AT250 w/ Free HD For Life
Internet: Comcast HSI
Cell Phone: HTC Rezound (Android) - Verizon Wireless
Tablet: Apple iPad 2
Comcast Equipment: Ubee DDM3513 DOCSIS 3.0 Cable Modem, Arris TM722G VoIP Modem.
Radio/Audio Gear: Behringer Ultra-Curve Pro DEQ2496 Audio Processor, Creative Sound Blaster X-Fi Titanium Fatal1ty Pro Sound Card.
- 11-21-2009 09:30 PM #3
SatelliteGuys Regular
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- Feb 17th, 2005
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- Laurel Springs NJ
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- 119 Thread Starter
Well I noticed that the latest firmware update was 5.27. It was loaded on 11/05/09. This is about the time I noticed the receiver shutting of instead of going to standby at night. Could be a firmware problem.
Edit 1: I did a front reset and the receiver video is fine now.
I did sent an EMAIL to Dish Tech Support to see what they say.
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