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- 11-29-2009 05:30 PM #1
TV2 Fee Not Waived On First Receiver?
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I thought the TV2 Fee was waived on the first dual tuner receiver on an account. It was charged to someone that just signed up and Dish Network is telling them that no such fee is waived unless a phone line is hooked up. I thought they waived it without a phone line connection on the first one starting earlier this year? Did something change?
- 11-29-2009 05:30 PM # ADS
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- 11-29-2009 05:35 PM #2
They said that, starting last February, there was supposed to no longer be a no-phone-line fee for a dual receiver if it's the only receiver you have. However, I've seen more than one person other than you on this board claim that the fee is still being charged. This would seem to be a major communications breakdown at Dish, but for some reason I've never seen anyone attempt to get to the bottom of it. It would be nice if someone would. Does anyone still have a screen cap of the announcement? Unfortunately I don't know if it was in a dealer chat or a customer chat.
Dish 1000.4 Eastern Arc dish, ViP 622 with broken HDMI port
GeoSatPro 90cm dish, Sadoun PowerTech DG-280 motor, DMS Avenger PLL321S-2 LNBF, Solomend PVR-800 (Openbox S9) receiver
- 11-30-2009 08:23 AM #3
ONLY on a dual DVR. That's the way it's been since they made the change
Mark
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1 VIP 722K on a Dish 1000.4 - 1 VIP 722K on a Dish 1000.2- DirecTV HR20-700 - DirecTV HR24-200 - DTV SWMline Dish
Wildblue SM2000 and dish
- 12-01-2009 05:56 PM #4
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You need to be on Dish DVR Advantage program to get the free tv2 connection fee on the 1st rcvr. Typically, you will only see that on new customers or when you do an upgrade because it requires a 24mth commitment.
- 12-01-2009 07:42 PM #5
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Ah ok, they make it so complicated.
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