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Thread: OTA EPG Info Incorrect or Displaying 'Digital Service'

  1. #1
    dfergie's Avatar
    dfergie is offline Proud Staff Member
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    OTA EPG Info Incorrect or Displaying 'Digital Service'

    ADVERTS 1
    Opening a "clean" thread for give & take with the Dish TSR's...
    Created Discussion thread here http://www.satelliteguys.us/dish-net...g-digital.html
    for talking about...
    Last edited by dfergie; 03-09-2011 at 05:22 PM. Reason: add link to discussion thread

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  3. #2
    TonyT@DISH Network's Avatar
    TonyT@DISH Network is offline SatelliteGuys Regular
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    This thread is going to be monitored by people who can actually help with OTA EPG data. Please keep your posts limited to the channel number, call sign, and if it says "digital service" or in the case of LIN stations, it is providing dispute data or just incorrect information. Our hope here is to provide direct information for the engineers to get in and fix away. Thanks!
    Last edited by TonyT@DISH Network; 03-08-2011 at 11:15 PM.
    Hall likes this.

  4. #3
    JosephB is offline SatelliteGuys Senior
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    Awesome. I didn't see any other posts from the Dish folks in the original thread after my post, so I'll re-post my OTA EPG issue here:


    Quote Originally Posted by JosephB
    I started a thread in the main forum: http://www.satelliteguys.us/dish-net...uide-data.html I'll provide some more details:

    The Birmingham DMA is pretty large, geographically. We have several stations that are transmitted on two channels. The three examples are:
    WTTO 21 (Main channel) and WDBB 17 (secondary) (CW Network)
    WBIQ 10 (Main channel) and WCIQ 7 (secondary) (PBS/Alabama Public Television)
    WBMA-LP 58 (Main channel) and WCFT 33 & WJSU 40 (secondary channels-Note that DISH uses WJSU 40 for LiL) (ABC)

    In each case, the secondary stations carry *exactly* the same video feed as the main station. They are completely interchangeable, and in a lot of cases they are if you are a cable subscriber. Even on DBS, Dish uses 40 for ABC and DirecTV uses 33. And when I say one uses 40 and one uses 33, I would bet a paycheck that they use the same video feed and arbitrarily picked a channel number for the lineup.

    The problem is with OTA data. Since Dish uses channel 10, 21, and 40, they only map those channels' guide data to their OTA counterparts. When I scan in channel 7 and 33, I get "Digital Service". I don't get a signal for 17, but I assume it's the same.

    The issue with this setup is that since the DMA is so large, depending on where one lives, you might not be able to get the channel that has guide data. What Dish needs to do is add channels 7, 17, and 33 and simply link them to the exact same guide data for 10, 21, and 40 respectively. I don't know if mapdowns are possible with the OTA-only guide data, but that's all it should take. The guide data NEVER differs between the main stations and their secondary stations.

    This is vitally important in the case of channels 10 and 7, because DISH does not carry Alabama Public TV in HD, and I (and a significant portion of the Birmingham DMA) get a better signal on 7 instead of 10, and as it stands I can't record any timers for programs on 7. 33/40 is similar, but less vital since it's carried in HD on satellite, but it would ease some tuner conflicts if I could set network recordings on my OTA tuner so I can watch live TV while they record.

  5. #4
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    This is awesome.

    Since the digital transition, channel 66 WPXW (our local Ion affiliate in the Washington DC DMA) shows Digital Service for all subchannels, labeled Ion, qubo, and IONL. 66-0 (the satellite channel) shows correct guide info and is labeled WPXW.

  6. #5
    Hall's Avatar
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    Dayton OH market

    WPTD, channel 16-2 = Digital Service >> should be "Again"
    WKEF, channel 22-2 = Digital Service >> should be "Cool TV"

  7. #6
    Dakota is offline SatelliteGuys Newbie
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    I’m in the Minot-Bismarck-Dickinson DMA and the OTAs here in Minot North Dakota show "Digital Service" for the following channels:

    010-01 NBC KMOT Digital Service
    014-01 ABC KMCY Digital Service
    024-01 FOX KXND Digital Service

    The guide info is correct for the following satellite channels out of Bismarck

    005-00 NBC KFYR (Both channel 5 and 10 are owned by the same company, 10 is out of Minot and 5 is out of Bismarck)
    017-00 ABC KBMY (Both channel 14 and 17 are owned by the same company, 14 is out of Minot and 17 is out of Bismarck)
    026-00 FOX KNDX (Both channel 24 and 26 are owned by the same company, 24 is out of Minot and 26 is out of Bismarck)

    Hope you can get this fixed.
    Last edited by Dakota; 03-09-2011 at 12:14 PM.

  8. #7
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    LIN in Austin:
    KXAN (036-01) (NBC)
    KNVA (054-01) (CW)

    Both are showing the message about the Take Down.

    There are others that I will add when I'm in front of the tv.
    Last edited by LER; 03-09-2011 at 06:22 PM. Reason: Corrected KNVA's channel (56->54)
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  9. #8
    boba is offline Pub Member / Supporter
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    In Dallas
    13-2 Digital service on DISH on Directv programming listings
    31-4 RTV digital service
    33-2 Ante Digital service on DISH on Directv programming listings
    33-3 This TV digital service
    And many many more channels listed as digital service

  10. #9
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    Quote Originally Posted by Hall
    Can you clarify what you mean by that ?
    The OTA channels are showing the same message as the Satellite channels for lin. Tony is trying to get the correct epg information displayed for the OTA locals.
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  11. #10
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    Lexington, KY DMA

    18.2 Wazoo Sports
    Seams to have a lot of issues, can never rely on what the guide data shows.

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