Thread: 622 Audio Drop Outs, who else?

I put my bug in the sticky topic but I thought I'd create a new one as well.

Watching 24 tonight was painful, constant audio drop outs and audio sync problems. Towards the end of the first episode tonight the audio dropped out completely. This is watching it on the SAT HD Local channel not OTA. I have >90 signal on all 3 sats and it happens on other channels as well.

Also, I noticed that the audio starts going out of sync after about 10 minutes. In this 10 minutes the drop outs stop, but the audio is out of sync. As soon as I pause and un-pause the audio is in sync, but the audio drops out soon after.

How many others are having this same problem? How do we escalate this to Dish and let the techs verify it as a 622 bug and get a ETA on a patch?

Thanks

I've been getting them too. A reboot helps a lot. I'm back to rebooting almost daily. If I remember, I try to reboot about a half hour before recording anything important like 24.

Sorry for the n00b question, how do you reboot besides unplugging?

Thanks

I think I've seen this on one of the threads, but I couldn't find it again. I just had the 622 completely installed (had it up and running on the dish 500 until the dish 1000 came today, sans dp44, so a new hole in the wall for a new cable feed!! )

I have the 622 set up in single tv mode, so the same component and audio cables are feeding into my tv.

On tuner 2 (or as my installer called it, satellite 2), I get lots of pops on the audio (sounds like a static discharge), pretty much regardless of the channel I am watching, however video looks fine. I switched coaxial inputs to the 622 and the audio pop still remains, again, only on tuner 2, so i've ruled out cable problems.

I am guessing this is a problem with my 622...has anyone else experienced this (or seen this in another thread)?

to quote "Clarence" from "True Romance"

"I'm basically a pretty resourceful guy, and if I didn't need your help, I wouldn't ask".

Page 113 of your manual:

1 Press and hold the front panelPOWER until only the green TV1 indocator is lit.

2 Let go of the front panel POWER.

Wait for it to reboot.

Watched 24 on the 622 - no problems. OTA.

No audio drop outs, but i do have sync issues sometimes. Pause/play sometimes, but not always, fixes it (it usually improves it from "very annoying" to "not annoying, but noticable". I've tweaked the various settings mentioned in other threads, got a little improvement (maybe) but it's very far from perfect.

Have you tried going into the menu and changing the option for Audio Sync from HD to SD?

That worked for me and various other folks.

As mentioned in other threads. Go to your menu options and select Audio Sync. Change your setting from HD to SD and see if that helps. I worked for me and other folks.

Good luck.