Thread: 721 Caller ID

Can anyone confirm if the caller ID on the 721 actually works? I'm having problems with the caller ID on my line and I'm trying to figure out if it's the phone line or the 721.

Thanks,
Dennis

Sometimes the caller id is flaky on my 721. It stops working. Pull the smart card or doing a reboot fixes it.

At least that is still working on ours.

Thanks. So it's probably still Qwest's problem then.

Dennis

I have never had a problem with caller ID on my 721. You might want to check your outside ground (on your switch or ground block). I know somone that had a caller ID problem and after he corrected his (lack of) grounding it went away.

The switch is grounded. The problem is I don't have any other caller ID display unit, and I've been having issues with getting it set up properly by Qwest. I called them the other day and they said they had it installed on our second line, which has been disconnected, so they put it on the main line but said it would take a day or so to start working.

Dennis

Okay, I got a caller ID phone and I confirmed that the caller ID is working on the line. So any ideas as to why it's not working on the 721? I set it to display caller ID info. Is thre anything else I need to do to turn it on?

Thanks,
Dennis

Pray, Pray very hard.








Seriously , some times mine works and sometimes it doesn't. I usually go into the prefrence menu and reinstall my caller id . I also reboot the 721 with a power button reboot. If all else fails I do the smartcard reboot. This usually fixes it on my unit.

It suddenly worked this afternoon - I didn't do a thing. I give up .