QQ-Box USB DVB-S Tuner - Unknown Device?

**1ADAM12** · 10-28-2009 11:05 AM

There is nothing to clean up in Device Manager. Nothing ever loads there.

**zamar23** · 10-28-2009 11:26 AM

As I see from your posts, Uknown USB Device with a Generic driver is registered there, and that driver and label get linked in Windows Registry to your sat tuner. Delete Unknown Device in Device Manager, and follow above suggestions.

**1ADAM12** · 10-28-2009 11:30 AM

That is not in Device Manager. When you plug the device into the USB port that screen comes up. But nothing ever is added to Device Manager.

In anycase Device Manager is back to normal.

**zamar23** · 10-28-2009 11:44 AM

OK, if Add New Hardware Wizard starts and shows this message, I assume you then follow the routing to point to the right driver, which Windows doesn't accept. May be you're pointing to the wrong file? Can you post series of screenshots with Windows messages that follow connection of the device and your actions?

Can you drop the installed driver inf file into Notepad++ window, save as .txt and post it here? Have you uninstalled all previous driver versions and cleaned up your PC with CCleaner? Did you run Everest after accepting the Generic driver for your tuner to find out the attached Unknown device's name, manufacturer and other data?

**1ADAM12** · 10-28-2009 12:12 PM

Interesting enough add new hardware manager never starts.

I'll attempt that next.

Looked back at that post and that was with the old LME software that came on the cd. Device Manager did show that (Unknown Device) with original software.

After deleting that and using the new driver you pointed me to on the LME web site, nothing gets added to Device Manager.

**zamar23** · 10-28-2009 12:32 PM

Can you post your OLD driver file pics from CD Properties like shown below? Attach a .txt file with NEW driver INF file content as well. For sure, we can make it work, probably 1-st time in N/A, as other reported, even if it's chipsets are dead.

**1ADAM12** · 10-28-2009 12:42 PM

As it turns out, the drivers on the cd are the new ones.

**1ADAM12** · 10-28-2009 01:00 PM

ANother file.

**1ADAM12** · 10-28-2009 01:11 PM

Step by step.

**zamar23** · 10-28-2009 01:39 PM

It looks like the device is supposed to be connected before driver installation starts. Old LMEBDA_DVBS7395C driver is V1.4c, and bundled in one package with old Blaze Player. It tries to check for a new version before install. Did you switch your A/V & Firewall Soft OFF? Cleanup your PC and try that before installing the old driver once again. Hopefully, it will update to latest version over the web before install.

If it can't update anyway, install the new driver you downloaded. If you already installed it, what's the sys file name and version? Its installer version is 1.6.4. If you can't uninstall the drivers, and don't have any Uninstaller soft, try manually delete all LME driver files you can find by File Search, and all its entries from Registry using Regedit search for entries mentioned in the file and similar. Then reboot PC, reconnect the device and reinstall the new driver (not bundled with Blaze). It should work, but channel switching & locking would probably work normally only in Blaze. Install the latest Blaze package from the player site. Everest may show the actual USB device make & ID.

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