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  1. #1
    laseradam is offline SatelliteGuys Regular
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    fortec lifetime classic NA remote problems/Failures

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    I install FTA for people to watch 3ABN. I had a call today from two people that their remote had quit working. My remote quit working on my personal Lifetime NA about 3 months ago. Does anyone have any experience with this happening to them?



    Is there some problem with the remotes? I thought about tring to reinstall the firmware but without a remote I don't think that is possible.
    Any Ideas?

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  3. #2
    brentb636's Avatar
    brentb636 is offline Pub Member / Supporter Pub Member / Supporter

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    I know this is the obvious thing, but perhaps the remote is not in STB mode . I get this a lot , with 3 cats who like to sleep on the pile of remotes. Perhaps they inadvertently pressed the DVD button, or VCR button, and now are lost. I know Sadoun carries the remotes, if you actually need a new one.
    -Brent
    1.0M Ku dish/DG-380/ -Quad linear lnbf Solomend 800 PVR (8/24/2011 Software).
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    CS5000, Skywalker-1( s/n #21), Profs 7500, spare Manhattan RS-1933 ( version 3.4 software) hanging from various cables from WNC 4x8 powered switch-

  4. #3
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    SatelliteAV is offline Proud Gold Sponsor
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    Power cycle the Master Power Switch on the back of the receiver. Remote control function will be restored!
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  5. #4
    Iceberg's Avatar
    Iceberg is online now The No Pain Train Proud SatelliteGuys Staff Member

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    did you try a power off/on with the switch on the back?

    edit: Brian beat me to the punch
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  6. #5
    laseradam is offline SatelliteGuys Regular
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    Thread Starter
    OK I'll try that power recycle.

  7. #6
    NCElecTech is offline SatelliteGuys Freshman
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    I have the same problem...not recognizing the remote at all.
    * I have turned it off/on, and actually left it unplugged for a
    couple of days.
    * New batteries
    * Verified the remote was operating by viewing the LED through
    a digital camera (it is blinking!)


    But I seem to have other problems as well...I have a motorized dish
    and it ran all the way to one side, don't think it is jammed, but the
    light is on and I haven't tried to manually move it yet.

    I power up the controller and it immediately tries to move the dish
    to a Satellite (not surprising)...but pressing the remote does nothing.

    Come to think of it, the unit automatically powers on when I turn on
    the rear switch.

    Anyone have any ideas?

  8. #7
    laseradam is offline SatelliteGuys Regular
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    Thread Starter
    Maybe a button is stuck down on the remote. Take the batteries out and see if you still have the problem

  9. #8
    Sadoun's Avatar
    Sadoun is offline SatelliteGuys Junkie
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    To check if your RC IR working ok, just point your remote at a cellphone camera. If you see the IR flashing (through the camera screen) when you click on the remote, your RC is fine. If you don't see anything, your remote is toast.

    If the RC is OK but the receiver is not reacting, it could be the sensor on the fron panel of the receiver. Sometimes the connector between the front panel and the main board may become loose.

    To fix that:
    • Disconnect receiver from power
    • Take top cover off receiver
    • Check the ribbon cable connector between front panel and mainboard.
    • Squeeze it in place.
    • Put top cover back on receiver
    • Plug receiver
    • Turn ON and try remote.

  10. #9
    NCElecTech is offline SatelliteGuys Freshman
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    I did find the problem with my remote, unfortunately it involved re-soldering
    one of the pins on the ribbon cable going to the display panel in the box. But...problem found, and back in operation.

  11. #10
    Sadoun's Avatar
    Sadoun is offline SatelliteGuys Junkie
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    Cool. You are back in business

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