Coolsat 6000 no audio...help!

**jogon64** · 05-27-2010 06:02 PM

A friend of a friend brought a Coolsat 6k over to have me check it. He had 97w scanned in and said that the audio just went all of a sudden.

I´ve checked it now on several sats, checked all posible settings (audio, video), reset receiver, factory reset, tried rca cables, coax output, all I can think of (except spdif).

Video and all other functions work perfect even the remote, I even tried the games (tetris, snake).

I´m 100% certain it´s not my setup because any other stb I connect works great.

What could be the problem? Could it be something under the hood cause I´m electronically challenged? I did take a look inside but nothing seems out of place.

Any help would be appreciated.

.

**Iceberg** · 05-27-2010 06:03 PM

what software version are you running?

Maybe it needs to be reflashed with the factory software

**jogon64** · 05-27-2010 06:16 PM

It says:

SW version Norw 1.75p
HW version 2.10
Boot version 2.10
CH version E007

Is it patch-eye Ice?

Im not very familiarized with Coolsat software.´

**Iceberg** · 05-27-2010 06:17 PM

yeah thats some old eyepatch stuff

here is some 3rd party factory stuff that we here endorse because it fixes little glitches in the factory and is still very good

FTAFirmware for Coolsat

I would load that in there

also I'll attach an updated sat list with KU satellites 72-148 and C-band 72-139 and the loader. Load the software first then load the sat list

**jogon64** · 05-27-2010 06:31 PM

Thanks Ice, I´ll give it a try.

Would I need a straight or null cable?

I have some cables not sure which is which, but I labeled one "2500" because it came with a pansat 2500 and another one "2700" from a pansat 2700. I kinda remember those two were different. Thanks.

**Iceberg** · 05-27-2010 09:18 PM

If I remember its a null modem cable....I have both here too (well a straight cable and a null adapter)

**jogon64** · 05-28-2010 02:02 PM

Thanks again Ice.

Problem now is my pc serial port won´t work. I might have to go into configurations, which I´m not very comfortable with or I´ll have to drive over to a friend´s house who assured me his port does work, but that would have to be over the weekend.

I´ll let you know how it goes.

**meinename** · 05-28-2010 02:09 PM

The Coolsat 5000 & 6000 need a straight serial cable to work.

**Iceberg** · 05-28-2010 03:17 PM

ok so its a straight cable then

I've got 5 different receivers and I forget what receiver takes what setup

**AcWxRadar** · 05-29-2010 05:56 AM

Originally Posted by jogon64

Thanks again Ice.

Problem now is my pc serial port won´t work. I might have to go into configurations, which I´m not very comfortable with or I´ll have to drive over to a friend´s house who assured me his port does work, but that would have to be over the weekend.

I´ll let you know how it goes.

Jogon,

How did you determine that the serial port was not functioning? Maybe you DO simply have the wrong cable? If you have the wrong cable, the loader program will simply give you the message to "CONNECT YOUR RECEIVER AND TURN IT ON".

Of course, it the port isn't working right, you would probably get the same message, regardless of which cable you used.

FYI: I thought that there was more than one flavor for the Coolsat 4000 model and only the 4000 "PRO" used the null modem cable (the cable that crosses the wires for pins 2 and 3). All the rest (other 4k's if there were more than one version) and both the 5K and the 6K used the straight through serial cable. For certain, the 5K and 6K models must have the straight cable.

RADAR

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