Thread: Stuck motor

Sorry if this has been covered before.

I have an Sg6000 on my ChannelMaster 75E. I have had it for a few weeks now and all of a sudden it stopped moving. Its stuck on 87W. I select a satellite in my openbox S9 and it says "moving dish" for a few seconds but it doesnt move.

The motor has a button on it to manually move left or right. I have not pushed that yet because I dont know if it messes with the motor's knowledge of its position. (ex: I dont want to push it and move the motor to 91w and have it think its on 87w).

Its been less than 20 degrees in NY for the past few weeks but I doubt its causing the issue.

What should I do? I have tried a factory reset of the openbox. no dice.

As always, thanks!

highly unlikely its the motor....I mean if it craps out when it gets below 20 then you got issues
Here in MN it hasnt been above 20 since Dec 30th when we hit 42 and my SG2100 has run great...actually I'm on year 7 of that motor surviving MN winters

Try and unplug the SSO from the outlet and replugging back in.

I unplugged the unit for 30 seconds. It didnt help.

Try some of these things:

Bypass the switch (if there is one.)
Take the box outside if you can and try to operate off of a short cable.
Try a new cable.
BTW, the button on the motor won't change any settings. The reset on the motor requires a paper clip to get to.


My first SG6000 was faulty (stopped moving). My replacement SG6000 is on it's second season.

Pushing the button on the Motor will not mess up it's position.
Are you using USALS?
Try a different receiver - if you have one
Or, run a new cable from Receiver to Motor - could be a bad connection.

OK, This is weird. The motor was set to USALS in the openbox s9. I changed it to Diseqc 1.2 and now it will move the dish east or west. So what is broken here? The USALS in the receiver or in the motor?? I had someone in the house change satellites while I watched the motor. It blinked red which indicates its receiving commands from the receiver.

Thanks

Blinking red is usually a bad command has been sent, it should blink green when moving and have a solid green light when not moving and has power. Is your location entered correctly?

If I remember red is normal for the SG6000. (might be wrong, but I remember seeing it)

Is your location set for USUALS?

Blinking red (orange) means its receiving commands. Steady orange means there is a problem.
SG6000 DiSEqC Motor | SG-6000 DiSEqC Satellite Dish Motor use for dishes up to 120cm

My location is set correctly and the motor is set for USALS. This was working fine since January 2nd or so. The only thing is I had the receiver on for 3 days without using it. I usually turn it off at the end of the day but I forgot and didnt go to use it until a game was on that I needed to see.

I have an old CNX Mini but it doesnt have USALS. Well, the specs say it has USALS but I dont see it in my menu system.