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Thread: GBox V3000 Satellite Position/Controller

  1. #31
    skysurfer's Avatar
    skysurfer is offline SatelliteGuys Junkie
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    Quote Originally Posted by Sadoun View Post
    We realize we have a manufacturing issue with the plastic on some of the remotes (a certain production batch) that cause it to break or crack during shipping. If you received a unit lately (within the last 2 months) and have a broken plastic on the remote, contact me by PM and we will ship you a replacement free of charge.
    It's been more like years than months that there has been that issue (I got mine from you over a year ago and the remote plastic was broken when it came). I can verify that you ship out replacement remotes right away because I had emailed you about the broken plastic remote and had a new one in my hand in about 2-3 days.

    I like the fact the innards of the box itself seem to be constructed better - no solder joint problems like the V-box that I had before this GBOX.
    Last edited by skysurfer; 08-30-2011 at 06:38 PM.

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  3. #32
    Sadoun's Avatar
    Sadoun is offline SatelliteGuys Junkie
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    HI Skysurfer,

    The remote plastic issue was with one batch of production at the time. That has been corrected since then and we replaced all remotes. Glad you got yours replaced as well. Cheers.

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