Time Record function forgets programming

[rcp]

About 3 weeks ago, I finally bought an 80 GB disk drive to enable the Time Record function on the GEOSATpro DVR1100C. The disk works fine and the record function is terrific... if it only wouldn't forget its programming every week.

Each week, during a different day of the week, the recording function forgets all its programming. I have all 10 slots filled with weekly schedules to pick up programs I'd like to see. 3 weeks ago, I think it happened on Tuesday (not sure). Last week, it happened during the day on Thursday (it picked up an early morning program and then lost its schedules before the late afternoon program it was scheduled to grab). Today (Wednesday), it once again wiped the Time Record schedule clean.

The unit has not been powered off. We haven't had power glitches (the unit is in my home office, so I would notice a power failure).

Is this expected behavior? If not, what could be causing this? Is there any way to save programming so I don't have to manually re-enter my 10 Time Record entries at seemingly random times each week?

Thank you.

[Glorystar1]

This is not a known issue.

Suggested Corrective Action:
Try performing a master reset by depressing the CH up button while turning on the rear Master Power switch. Once the testing menu appears, release the CH up. Select Load Default and press OK. Power cycle the Master Power switch then activate in GloryStar mode and use the automatic time setting mode.

Sorry, but there is no function to back-up the Timer Settings.

[rcp]

Well, I did the Load Default as instructed. When I power back on the Master Power, I get the word "boot" on the display, the blue indicator light on, the green light indicating the presence of the hard drive, and nothing else. The unit appears to have hung. So I powered off, disconnected the hard drive, and repeated the Load Default procedure. Still hangs at boot with the blue light on; no response to buttons or remote (although the red light flashes when it detects a signla from the remote). Tried a third time; no difference.

Is there anything more I can do? It appears to be inoperative, except for the testing menu. This unit is less than a year old, with the 3.33 software indicated on the menu.

Thank you.

[SatelliteAV]

If no display to your TV after Master Reset , press the OK button 2 times.

[rcp]

If no display to your TV after Master Reset , press the OK button 2 times.

Thank you! It lives again!

I have reloaded the programming into Time Record. Now I'll wait to see if it disappears again.

Thanks again.

[SatelliteAV]

Well..... Is the timer issue resolved?

[rcp]

I am hoping it is solved. It has been 8 days, which is about the longest it has ever gone without losing its programming memory. I held my breath today when I had to flip the back switch off for a couple seconds to get the remote to regain its sanity, but the program memory is still intact. So far, so good! Thank you.

[SatelliteAV]

Great news! Appreciate the update!

[rcp]

Well, all was working fine until yesterday (Tuesday). I noticed that the auto update had occurred. I went to the Timer Record function and found that all entries were correct, but the channels were wrong. I thought, "Well that will be easier to fix than entering everything." But first I recreated my favorites list (Favorites 8) and added History Channel and Biography Channel. Then I went back to Timer Record and found it was totally reset -- no entries. So I dutifully re-entered all my recording entries again.

But then, this morning, I look and the recording entries are gone again. I'm afraid that the problem has reappeared.

Do I need to hard reset the box again? Is there anything else I can try? Will I need to hard reset the box every time it automatically updates?

[Gary Z]

It happened to me also except it erased all timer recorded settings, lucky I checked right after the update and was able to rest my timer settings.

Well, all was working fine until yesterday (Tuesday). I noticed that the auto update had occurred. I went to the Timer Record function and found that all entries were correct, but the channels were wrong. I thought, "Well that will be easier to fix than entering everything." But first I recreated my favorites list (Favorites 8) and added History Channel and Biography Channel. Then I went back to Timer Record and found it was totally reset -- no entries. So I dutifully re-entered all my recording entries again.

But then, this morning, I look and the recording entries are gone again. I'm afraid that the problem has reappeared.

Do I need to hard reset the box again? Is there anything else I can try? Will I need to hard reset the box every time it automatically updates?