Some Glorystar Channels are Showing No Signal Quality (the rest tune in perfectly)

[kingdomfire]

It was the focal distance - and turned out to be a pretty important adjustment in my case.

I am now getting in everything with an average balanced signal quality at or above 70% for nearly every channel, with the highest transponder hitting 85% (only one low transponder coming in at 58% SQ)...Thank You for your help on this issue!

I had to move the LNB focal distance to the shortest possible (adjusted all the way in toward the dish). I never considered trying this before, as I read somewhere - either on this forum or on Glorystar materials (not sure which) that this is 'wrong' positioning of the LNB (and should be mounted in the bracket furthest from dish, not closest..). Since this worked when I tried it, I thought maybe my dish elevation was off, so I pulled the LNB back, and tried readjusting the elevation - NOPE, same low signal quality again. I readjusted the LNB back to the shortest focal distance again and fine tuned the dish, and first repeaked my signal quality for for channels: 901, 106, 113 - and then went on to peak the signal quality for 107, 120, 123 - to peak the problem transponders. I went back and forth with these six channels until I got the results - Rock Solid SQ! I never got strong SQ when fine tuning with the LNB at the long focal distance...go figure...
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Glorystar Support - I have one additional issue. I am not able to get the Ant/Sat function to switch between my Satellite input and the incoming coax Ant input (DVD player). I tried hooking up other equipment to the receiver ANT coax and still had the same problem. I think it may be the remote, as the zoom function does not work either, or goes glitchy. The zoom is no big deal, but the Ant/Sat input select is pretty important to me.

Does this sound like something with the remote IR? Or does it sound like receiver firmware/hardware (internal A/B switch)? Is their a way to reset the remote IR with the receiver to test the remote - or test the receiver A/B switch by manually selecting the Ant/Sat function from the receiver panel?

[Glorystar1]

Excellent trouble shooting! Great to learn of your success! Now it is time to start enjoying the system !

I had to move the LNB focal distance to the shortest possible (adjusted all the way in toward the dish). I never considered trying this before, as I read somewhere - either on this forum or on Glorystar materials (not sure which) that this is 'wrong' positioning of the LNB (and should be mounted in the bracket furthest from dish, not closest..)

Yes. LNBF placement is critical to optimizing the Signal Quality readings and balancing the SQ readings on all channels. Page 48 of the Install guide suggests to rotate and slide the LNBF in the mount to optimize SQ.

I am not able to get the Ant/Sat function to switch between my Satellite input and the incoming coax Ant input (DVD player). I tried hooking up other equipment to the receiver ANT coax and still had the same problem.

This problem does not sound like receiver or remote failure, but we will need to know more information on how the receiver is connected to the TV. It appears that that the receiver is not connected to the TV using the RF (coax) connection. This is a good thing, because the TV VCR OUT (modulator channel 3 or 4) has the lowest picture quality and resolution of any connection between devices. Is the TV connected using the higher quality connections such as the Component, Y/C or even the Composite AV? If so, the RF signals on the ANT IN port has no path to the Component, Y/C or Composite AV ports.

Explanation: In order for signals to be passed through, they must be the same format. In this case you are likely trying to pass through a modulated channel 3 or 4 signal to the component or composite AV ports. If you are using the TV VCR OUT connection to connect to the TV, the ANT/SAT or the Standby Power will toggle between the ANT IN connection and the STB programming. This is because both sources are RF modulated NTSC channels (channel 3 or 4). Since the satellite receiver does not have a built-in NTSC tuner, signals connected to the ANT IN cannot be decoded and passed out to the TV through the Component, Y/C or Composite AV ports.

Suggested Corrective Steps: If your TV does not have additional inputs and you must share an input with another device you may consider purchasing a multiple input switch box. If the DVD unit accepts Component, Y/C or Composite AV pass through connections, connect the receiver's output to the DVD Input then connect the DVD's Component, Y/C or Composite AV to the TV.

the zoom function does not work either, or goes glitchy.

The zoom feature does not have full function in the Time Machine or the recording playback mode. It does work with full function in the live modes.

[kingdomfire]

Excellent trouble shooting! Great to learn of your success! Now it is time to start enjoying the system !

Doing just that!... Been greatly blessed with GOD-TV - had been yearning for its availability on FTA ever since I experienced a promo viewing a couple years back. Just sent them a ministry donation with an email thanking them for partnering with Glorystar on Galaxy 19, and ordered the book "Against All Odds" detailing the unique story and mandate of GOD-TV [
The Story | GOD TV

]

This problem does not sound like receiver or remote failure, but we will need to know more information on how the receiver is connected to the TV. It appears that that the receiver is not connected to the TV using the RF (coax) connection. This is a good thing, because the TV VCR OUT (modulator channel 3 or 4) has the lowest picture quality and resolution of any connection between devices. Is the TV connected using the higher quality connections such as the Component, Y/C or even the Composite AV? If so, the RF signals on the ANT IN port has no path to the Component, Y/C or Composite AV ports.

Explanation:...

That explains a lot on my issue for the Ant/Sat function. Thanks for the solid answer and detail, it really helps in understanding the basics.

The zoom feature does not have full function in the Time Machine or the recording playback mode. It does work with full function in the live modes.

The zoom acts glitchy for me using it in real-time/live viewing (remote zooms in all the way to full zoom and stays, not allowing me to adjust the depth). Exit works, taking me out. I don't see that I will ever need/use this feature, so it is not an inconvenience to me.

I would like to say...

Thank you Glorystar Support, for all the time you have put into answering my questions, along with the time you have put into others on their installation & technical needs. I know that answering the many questions to assist us in getting an optimum setup is time that could be spent elsewhere on other areas demanding attention. This is what sets Glorystar/Satellite AV apart from the rest - something frequently missing with many other companies. Your dedication to the vision and support to the user stands above them. I commend Glorystar/Satellite-AV in setting high standards of service & support, and thank you for serving us as a ministry!

Matt Hastreiter

[kingdomfire]

Glorystar Support - formal thank you above [feel free to use at your discretion]...

[Glorystar1]

We are here to serve.

Thank you!