Some Glorystar Channels are Showing No Signal Quality (the rest tune in perfectly)

[kingdomfire]

Hello Glorystar Support,

I just received and setup my Glorystar System last week - had fun installing it myself!! This hobbyist Sat stuff is addictive.


My support question pertains to some channel issues. I am able to get strong signal and quality on most of the Glorystar channels (Quality at about 65 - 75 for most channels), but a couple of the Glorystar channels are not tuning in at all (showing a grayed signal bar and no quality on the DVR1100c signal meter).

Is this something I need to take care of via fine tuning the dish AZM/ELV or LNB skew? Or is this showing something of a different problem?


SYSTEM:
Geosatpro DVR1100C
SL1 Bullet - Standard Ku LNB
GEOSATpro 90cm (Azure Shine) Dish


CHANNELS NOT TUNING IN:
-Amazing Discoveries
-Bible Explorations
-Christian Youth Channel
-Life Health TV
-River Broadcasting
-Son Life Broadcasting
-Word Network
-may have missed listing one or two others

All other channels and programming are tuning in great!!

MY SETUP:
Location - Somerset, WI 54025
AZM: 188.2 deg
ELEV: 37.8
+4.3 Skew (counterclockwise)
Plum Mast
Flat Dish at time of setup (no warp)
*NOTE: I did have to thrust out the dish a couple times like a ball to get a true flat dish before install.

Your help is appreciated!
Matt Hastreiter

[Glorystar1]

Yes, the hobby is addicting! Glad you enjoyed the exercise and installation. It still blows my mind to watch channels that have traveled 23,000 miles up and another 23,000 miles down to reach my home.

Several of these channels are on the same transponder, so this may be related to poor signal Quality readings. A few of the channels are on transponders that have many other channels (like Amazing Discoveries channel 111). This would make not sense.......

What are the Signal Quality reading on these channels? Place the receiver on the channel and press the Orange button on the top of the remote. The Quality reading is on the far left of the screen and is displayed with a numerically below the signal bar.
901:
121:
113:
106:

All Signal Quality readings should be as high as possible and balanced above 50% on ALL channels.

You might perform a factory reset on the receiver. Activate in the Glorystar mode and perform an OTA update following the steps on page 49 of your owners manual. Do not change any settings in the menus.

[kingdomfire]

What I got for these four channels is..
901: Q65-70
121: Q0-5
113: Q55-60
106: Q60 (steady)

Did the Factory Reset, Re-ran the Glorystar OTA, same thing.
I did perform a firmware update last week and also have the latest firmware I think it is 3.33.

[Glorystar1]

What I got for these four channels is..
901: Q65-70
121: Q0-5
113: Q55-60
106: Q60 (steady)

I would expect higher Signal Quality readings, but most are acceptable.

The one that is confusing..... Are you sure that Channel 111 is not coming in? SQ:
This channel is on the same transponder as Channel 106.

Is 302 or 303 coming in? SQ:

I believe the LNBF SKEW (rotation) may be incorrect or the dish needs to slightly peaked, but that does not explain Channel 111 not coming in.

You might try a Master reset by depressing and holding the Channel Up button while powering on the Rear Panel Master Power Switch. Once a test screen appears, highlight 0, press OK then reset the Rear Panel Master Power Switch and reactivate the receiver.

[Iceberg]

his skew is correct. I'm in Minneapolis and the skew for 97W is about the same. The LNB output (if standing in front of the dish) is a little to the right

Have you tried to push in the LNB about 3/4" from the holder? I remember on my setup I had to do that to bring in more signal

[kingdomfire]

I posted the problem channels from what I could remember, as I was not at my receiver, and may be mistaken about ch 111. I'll double check the channels when I am at my receiver and provide a definite list on this thread.

Glorystar Support: I am curious about your listing channel 121 with the other three (901, 113, 106) used in peaking the balanced signal. The manual only lists the three in peaking the signal, but is channel 121 a fourth one that should be added in general to be peaked when setting the dish (and balanced with 901, 113, 106)??

Since I have no signal quality on 121 at all, I suspect if I get that one set, that may solve some problems.

I did fine tune the skew after install (but only for channels 901, 113, 106) and know it was correct for those three. I did not try adjusting LNB distance closer/farther from the dish and will try that as well (I have it all the way to the clamp - furthest from dish at the moment). That is something consider - thanks for the tip Iceburg

I'll try all the above and get back to you guys!

[Glorystar1]

Only asked about Channel 121 as it is on a transponder that you indicated that another channel was missing. The missing channel list certainly made no sense. We will be able to better advise with correct list of missing channels.

[Iceberg]

I did not try adjusting LNB distance closer/farther from the dish and will try that as well (I have it all the way to the clamp - furthest from dish at the moment). That is something consider - thanks for the tip Iceburg

that probably would help. I remember when setting up mine they suggested pushing it in 3/4" in.
Somerset huh? Been there many times...mainly for fireworks

[kingdomfire]

OK guys, I was indeed mistaken about channel 111 (reception is good). Here is what I found, as I went through the TP Freq stuff in detail with channels on my system.

All Glorystar Channels with the following do not have SQ:
11966 H 22000 - (4-10 SQ)
11867 V 22000 - (4-10 SQ)
12022 V 22000 - (4-10 SQ)


Channels (11966 H 22000):
107 - The Word Network
121 - River Broadcasting Network
126 - Bible Explorations
302 - CNL (Russian)
303 - Rodnoy TBN TV (Russian)
550 - Divine TV (Malayalam)
1000 - Spirit 1 (Radio)
1001 - Overcomer (Radio)
1007 - Radio Eden (Radio)
1011 - Voices of Praise (Radio)

Channels (11867 V 22000):
120 - Christian Youth Channel
403 - Coptic TV (Arabic)
407 - Logos TV (Arabic)

Channels (12022 V 22000):
123 - Life Health TV
402 - The Way TV (Arabic)
502 - VBS (Vietnamese)

Note: I noticed on the glorystar detailed channel lineup (PDF) that CH 1008 listed as 11966 H 22000 - receiver shows it coming in as 11929 V 22000 (coming in good).

Now, as far as fine tuning (or re-aiming) goes, I know that needs to be done, as my SQ on the working channels is lower than when I first setup my system, but I never did ever get any reception for the above listed channels. Before I begin moving ELV/AZM/LNB Skew & Distance, I wanted to hear from you guys on what you see here and your recommendations on my problem??

Thanks again for your help!

[Glorystar1]

Since both horizontal and vertical polarities have missing transponders and the frequency range contains other frequencies that are coming in fine, I am sure that this is only a dish aiming or LNBF skew (rotation) issue. Start with checking the skew then before loosening any bolts, lightly push on either side and top and bottom of the dish while observing the Signal Quality Reading. You may quickly determine if this is a result of the skew / focal distance or the dish aiming.