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Thread: Missing channel

  1. #1
    tlw777 is offline SatelliteGuys Newbie
    Join Date
    Nov 25th, 2007
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    2

    Missing channel

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    I have a Motorola Voom 550 that correctly provides HD format off air video material to my Sony monitor. It doesn't seem to work for channel 11-1 but works for some 20 other HD channels. In fact, whenever I try to go to Channel 11, the voom box locks up and has to be restarted. When it searched the channels to create the channel table, it did find channel 11.

    I would like to occasonally watch chanel 11 in HD. Help???

    Tom


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  3. #2
    ronniejay is offline SatelliteGuys Regular
    Join Date
    Jan 8th, 2006
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    43
    Do not know where you live, but I bet you that ch 11 is a PBS station. Some PBS stations have started sending a data stream voom can not handle. I called the Houston, Tx PBS ch 8 engineer and he put me on hold while he went and diconnected the new box they had recently installed. Voom worked fine after that - and either they never put it back, or they made mods to the box. Works up to now.

  4. #3
    Tom in Texas is offline SatelliteGuys Newbie
    Join Date
    Jan 20th, 2008
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    2
    Ahhhhh, but I too have the same problem and my channel 11 is CBS out of Dallas or Ft Worth. The problem I "was" having with the Voom box was that when I accessed channel 13, the box would shut off and re-boot. Last week channel 11 started doing the same thing and I checked channel 13 and now it comes through OK. This would not be too much of a problem except TODAY... the San Diego vs New England game is on CBS, so now...EMERGENCY!!! EMERGENCY!!! I may have to go to a Sports Bar!!!
    I already performed the "scan local channels" procedure and 11 comes up as found (RF = 19, KTVT-DT Strength = 95).
    Thanks,
    Tom

  5. #4
    ronniejay is offline SatelliteGuys Regular
    Join Date
    Jan 8th, 2006
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    43
    Call 11 and 13 and ask for engineering. Find out what they changed last 2 weeks re HD. Tell them about your voom problem.

  6. #5
    tlw777 is offline SatelliteGuys Newbie
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    Nov 25th, 2007
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    2
    Thread Starter
    Yes I am in Dallas. Do you still have the channel 11 problem?

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