stuck on installation menu

**OSUsausageman** · 01-03-2006 01:29 AM

I had to reboot my box because it was frozen. I need it to view my local channels in HD. At one point I did have my box working, but now after the reboot it is just stuck on the installation menu page. Whenever I push back or try to watch a channel it will not go to it. If I try to type in the channel with the remote, it just goes to the number that I push on the installation screen. Please help in time for the USC vs. Texas game.

**snaggerbob** · 01-03-2006 07:17 AM

Try a soft reboot again, pushing and holding in the power button for a few seconds. If that doesn't work maybe you could do a hard reboot, unplugging for a few seconds. Who do you think will win that game?

**OSUsausageman** · 01-03-2006 10:27 PM

Ok, I have done both but I still cannot get it off of the installer menu. I cannot even view any channels or change any channels. Please someone help.

**OSUsausageman** · 01-03-2006 11:23 PM

and i think that USC will win the game

**OSUsausageman** · 01-04-2006 07:29 PM

anyone have any input at all?

**Ilya** · 01-04-2006 07:30 PM

What exactly is the message you are stuck on? Try pressing the "WATCH" button on your remote. What happens?

**OSUsausageman** · 01-05-2006 12:59 AM

When I press the watch button nothing happens at all. It is stuck on the installer menu page and if I press the back button it just flicks the screen black and stays on it. The resolution changes also when I do this.

**snaggerbob** · 01-05-2006 07:19 AM

I think I had the same problem when I first had my Voom installation done. Voom sent me a new receiver. I remember it was stuck on something and I'm pretty sure it was the installer menu screen. Your problem may be a bad receiver.

**snaggerbob** · 01-05-2006 07:21 AM

P.S That Texas quarterback was too good for USC. Great game!

**Ilya** · 01-06-2006 03:03 PM

Originally Posted by OSUsausageman

and if I press the back button it just flicks the screen black and stays on it. The resolution changes also when I do this.

Could it be that it changes back to some resolution that is not supported by your TV, like 720p? If so, uou need to switch the box to 1080i mode with the red button.