Thread: Thank You letters to VOOM and Charles Dolan

Dear Mr. Dolan

Please follow your instincts!! There is a current demand for voom as well as a geometrical increase in the very near furture. Christmas is coming and the #1 large electonic item to be sold will be HD TV. There are no other HD providers worth mentioning that are or will be capable of supplying this huge demand for HD programing. With your knowledge and vision please continue the fight. I'm sure every voom subscriber will stand by you! This great vision of yours is far too wonderful to see fade into history!!!!! Please, Please bring voom back!!!!!!!!!!!

Your loyal supporter
K. Buchman

Well I guess I'll throw out my 2 cents on voom.

I am very disappointed that voom is going dark on april 30th.

I have lived in sd,ca,or,id, and now reside in northern Arizona, I have had many different cable companies, d* and e*, yet I found voom to be hands down the best service I ever had thus far. At first I was disappointed with voom, it took 2 months for the installer to get here to hook me up, and like most of the voom noobs I thought the voom movie channels would show more resent movies, however that was my own fault for not researching much.

Anytime I had a problem or a question about my account, I always got excellent help with vooms csr's, they spoke clear English and had any problem or question fixed or answered with in minutes.

Voom has the best programming, the best pq, and the best csr's.
its very sad to see a company whom I finally feel like I am getting my moneys worth, and completely satisfied with its service go under.

I wish there was more us voomers could do to help save voom, pay extra on the bill, agree to drop some of the unpopular hd channels, add some commercials on the others, something anything, but it looks like its to late.

It sickens me to think I have to call e* or d* in the next few days and sign up, after having voom I now know what a good sat service is, neither of the 2 will ever touch the golden ground voom created.

On that note, I would like to extend a huge thank you to Mr.dolan.

My family and I will really miss Voom. It is the best service available, we are very happy we subscribed, and appreciate the efforts to keep it alive.

Have had E*, and D*, and there is no comparison, but too few saw that. I will look for the outlet that picks up the quality programming.. and just hope we can find a way to get back at least some of what we are losing.

Thanks for a great but short run.

Dear Mr. Dolan,

I don't have much time watch TV and as a whole don't like much of the programming currently avalilable on most systems. That being said, when I do watch TV, I like it to be something inspiring and entertaining and above all in HD. A couple of nights ago, I watched a French comedy on World Cinema followed by a show on Rush TV about a rock climber in Yosemite. My wife and I laughed and were thrilled by the shows and the beauty of the picture...this is what TV should be. The only improvement would have been to have PBS HD as well as I am in an area where no OTA HD is available.

I bought my TV solely to watch Voom HD and will miss your programming greatly. At this point we will do without any broadcast TV since nothing can match Voom. Thank you for the many evenings of enjoyment.

I have enjoyed VOOM this past year. It's like looking at the future (probably 10 years from now) and hope that VOOM 21 can find a home somewhere in cable or satellite.

Dear Mr. Dolan,

On behalf of many Voom customers, CVC customers and shareholders, I'd like to thank you. When it came time to put your money where your mouth was, you personally voted to shut Voom down. Thank you for years of taking my CATV dollars as well as shareholder profits/dividends, and throwing them down a service you made a sinkhole. Thank you for rattling your saber and proclaiming you've come to the rescue of Voom employess and customers who liked this service. Thank you for promising CVC that you'd pick up the tab of running Voom, out of your personal funds, if the BoD granted you an extension to buy. Thank you for voting for the shutdown before you'd be liable for incurring those Voom operational charges. Your total lack of moxie, gusto, whatever adjective one would use to describe you prior to this is astounding. You could have told the truth. You could I have said I don't have dime 1 of funding. You could have said the cost of pointing dishes at AM-6 was too expensive. You could have never promised to cover shortfalls with your own cash. Of course, you didn't.

Now, Voom is dead. The lights are on until the utility company turns off the juice; but the building is empty. I think another CEO could have made this work. However, you were in the unenviable position of trying to push a service, while protecting your core business. You refused to add RSNs YOU OWNED, in either HD or SD. You even refused to put certain Voom services on your CATV system to at least show a fake positive cashflow (see ESPN and MNF). Just about every move you made set Voom up to fail. The rushed launch, buggy STBs, lack of SD favorites are but a part of a flawed plan. Voom's real asset, besides its HDTV programming, was a staff of dedicated people who you also screwed in the end. I don't lament the loss of Voom TV, as much as I hate to see people lose jobs.

You've been credited for far too long. HBO may have been your idea, but Time Inc. made it happen. Stringing CATV on Long Island 30 years ago was genius, but hardly a tough sell as people naturally dislike antennas. Outside of Optimum Online and your core CATV services, what have you achieved? As an Islander fan I beg you to please continue letting Jimmy do his fine job of running MSG.

I guess I ranted enough. Lord knows, by the micron of a chance you'll read this, you'll laugh. At the end of the day, you're still rich and in charge. I'll still look like the idiot for typing this. But hey, spouting off is cathartic, and my payment to Voom forces me to speak my mind. Enjoy my money for now. I'm itching to get FiOS in my area. It'll rock to be done with any Dolan operation (outside bundled channels), and really stick it to you.

Why was my letter deleted?

Voom was television worth watching.

Before Voom I had been a Dish subscriber for over 7 years, mostly by force of habit and I had all but stopped watching TV. Voom 21 changed this, alas for too short of a time.

Thank you for the best (by far) programming and a great service.

Originally Posted by DevOne

Why was my letter deleted?

This thread is for thank you letters.
For blame posts you will have to start your own thread.